Comparison Summary

osTicket: osTicket is a trusted open source support ticket system that streamlines customer service. It helps improve efficiency and scalability for handling customer inquiries.

HaloITSM: HaloITSM offers intuitive ITIL-aligned service desk software to standardize IT processes. A free trial is available for this all-inclusive, unlimited solution.

logo osTicket

Focus area

Software Failure Risk

  • medium

logo HaloITSM

Focus area

Software Failure Risk

  • medium

osTicket and HaloITSM: Customer Satisfaction Data

Most deployed common Use Cases for osTicket and HaloITSM

How does osTicket and HaloITSM address your Helpdesk Management Challenges?


osTicket in Action: Unique Use Cases

Why is osTicket the best choice for Knowledge Management?

What makes osTicket ideal for Communication Management?


HaloITSM in Action: Unique Use Cases

What solutions does HaloITSM provide for Workflow Management?

About

osTicket | Customize the data collected from users ...

Intuitive ITSM Software to deliver ITIL-aligned service

Financials

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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high

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Business Setting