Comparison Summary
Introducing Pendo and Instabug
Pendo, WalkMe Digital Adoption Platform, Amplitude Analytics, etc., belong to a category of solutions that help Conversion Rate Optimization, whereas Instabug, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Pendo covers Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.
Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
"Using Pendo, we realized users were taking 6-7 clicks to find a valuable part of our product, so we redesigned the search functionality to reduce the number of clicks down to 2. " - Mike Profit
"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer. " - Antoine Loisance
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Pendo | Understand and Guide Your Users
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Age
2013
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
45
Total Goals
(we found evidences for)
15
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Launch new products
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Acquire customers
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Scale best practices
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Improve digital and social presence
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Increase sales & revenue
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Improve internal communications
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Improve ROI
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Build brand awareness
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Enter new markets internationally or locally
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Increase customer life time value
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Grow market share
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Improve brand engagement
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Improve efficiency
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Improve visibility
- See 12 more
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
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point of sale
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Facebook
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trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
-
point of sale
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Facebook
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trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
