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Pendo vs Quantum Metric: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Pendo vs. Quantum Metric is based on a specific set of business needs and context. The comparison uses 5361 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pendo and Quantum Metric

Pendo, Quantum Metric, WalkMe Digital Adoption Platform, Amplitude Analytics, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pendo covers Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.

Quantum Metric focuses on Engagement Management with Website, Rating And Review Management with Offline, Lead Analytics, Contact List Management, etc.

"Our onboarding guides not only helped increase engagement with our messaging, we've also seen a 60% increase in trial conversions. Personalized guides help users achieve the goals they created their account for in the first place. " - Drew Grantham

"Quantum Metric has supported us in identifying problems and initiating efficient solutions to continue enhancing the customer experience. By speeding time to resolution, the team and brands can now focus resources on proactive development rather tha...n finding and fixing problems. " - Tomasz M

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pendo

Focus area

Pendo is better than Quantum Metric for

Software Failure Risk

  • medium

logo Quantum Metric

Focus area

Software Failure Risk

  • low

About

Pendo | Understand and Guide Your Users

Quantum Metric: Digital Intelligence Platform

Age

2013

Financials

SERIES F

SERIES A

Business Need

Total Processes
(we found evidences for)

82

32

Total Goals
(we found evidences for)

15

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


customer feedback management

measuring net promoter score

measuring customer satisfaction


products & pricelist management


helpdesk management


workflow management


communication management

sending & publishing communications



sales document management

contract management

proposal & quote management



segmentation and targeting


lifetime value management




loyalty management

identify target customers

customise loyalty program


competitive intelligence


generation of new leads



content management

content publishing


sales review & feedback


social media management

social media analytics





contact list management


knowledge management




rating and review management



conversion management


trade show marketing


lead qualification

lead qualification: technographic


category management



account management


usage based segmentation



advocacy management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Improve visibility

  • See 12 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Acquire customers

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve digital and social presence

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • website

  • mobile

  • offline

  • mobile app

  • movies

  • video

  • print media

  • magazine

  • social media

  • promotions

  • events

  • trade shows

  • See 9 more
  • website

  • mobile

  • offline

  • mobile app

  • movies

  • video

  • print media

  • magazine

  • social media

  • promotions

  • events

  • trade shows

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting