Pendo and UserZoom UX Insights Platform, An In-Depth Comparison 2024

"...Great support upon setup, we had a professional services project done and our engineer was extremely responsive and support is always helpful...." Peer review by Matthew Rampone, Computer Software

"...This often results in better findability and fewer phone calls to customer support...." Case Study Fortune 100 Healthcare Company

"...Usage data is beneficial, and it is excellent that NPS surveys can be run automatically...." Peer review by Darren P, Services Delivery Manager & Desktop Application Migration Consultant , Information Technology and Services

"...When the Company s Human Factors Engineering Team was examining tools for conducting voice of customer surveys and remote usability testing, they looked at a number of different solutions...." Case Study Fortune 100 Healthcare Company

"...We leverage Pendo for user engagement, onboarding (tool tips, guides, popups etc.) and analytics...." Peer review by Anonymous Reviewer, Computer Software

"...Emails, telephone calls and meetings inperson may not be the best way for our clients to connect, but I like being able to talk to them directly through our company without the intervention of our development team and monitoring the aspects of the controlled visiting, such as when-how-who often they travel...." Peer review by Nick R, General Manager

"...For a product manager audience, Pendo is an excellent tool...." Peer review by Monisha Ray, Internet

"...Especially useful for benchmarking desktop experiences...." Peer review by User

"...These were the questions that the e-commerce company s small team of six UX researchers posed on a regular basis as they executed 42 research studies and 271,244 touchpoint surveys all in six months...." Case Study International E-Commerce Company

"...For businesses getting started with listening to users and collaborating with stakeholders to make great digital experiences...." User research & UX testing solution