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Pike13 Client Management vs Fidelity: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Pike13 Client Management vs. Fidelity is based on a specific set of business needs and context. The comparison uses 1426 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pike13 Client Management and Fidelity

Pike13 Client Management, and Fidelity belong to a category of solutions that help CRM All-in-One. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pike13 Client Management covers Helpdesk Management, Engagement Management with E-Mail, Coaching, Membership Management, etc.

Fidelity focuses on Loyalty Management, Engagement Management with Promotions, Payment Management, Lifetime Value Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pike13 Client Management

Focus area

Pike13 Client Management is better than Fidelity for

Software Failure Risk

  • medium

logo Fidelity

Focus area

Software Failure Risk

  • medium

About

Jonas Software - Home

Fidelity | Improve customer journey and maximise financial return with Fidelity Systems EPoS

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

12

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up



sales document management

contract management


social media management

social media analytics


membership management


communication management

sending & publishing communications


payment management


discount management


promotion management



training & onboarding


billing and invoice management


courses & assessment

create learning path


customer feedback management

measuring customer satisfaction


contact list management





generation of new leads


products & pricelist management


loyalty management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • See 2 more
  • Launch new products

  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • promotions

  • website

  • promotions

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting