Comparison Summary
This comparison report of Pipeline CRM vs. Merchant Relationship Management is based on a specific set of business needs and context. The comparison uses 8552 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Pipeline CRM and Merchant Relationship Management
Pipeline CRM, Merchant Relationship Management, Freshsales, Copper, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Pipeline CRM covers Engagement Management, Lead Tracking with E-Mail, Communication Management with E-Mail, Contact List Management, etc.
Merchant Relationship Management focuses on Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
"It's a big project switching to a different CRM. Onboarding Services figured it out, as opposed to me learning it all first and then making a decision. " - Suzanne Croisdale
"The webinar we had was wonderful. We were asked the right questions which showed IRIS CRM cared about our business. " - Brenda Pacheco
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Pipeline CRM
Focus area
Pipeline CRM is better than Merchant Relationship Management for
Software Failure Risk
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than Pipeline CRM for
Software Failure Risk
About
Sales Pipeline Enablement Platform
CRM & Underwriting Platform
Age
2006
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
98
53
Total Goals
(we found evidences for)
14
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Improve ROI
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Grow market share
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Improve stakeholder relations
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Scale best practices
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Enter new markets internationally or locally
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Launch new products
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Improve navigation
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Improve visibility
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Shorten ramp up time
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Establish thought leadership
- See 11 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High