Comparison Summary
This comparison report of Pipeliner CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 3006 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Pipeliner CRM and Pega Customer Engagement Suite
Pipeliner CRM, Pega Customer Engagement Suite, Teamgate CRM, Capsule CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Pipeliner CRM covers Engagement Management, Forecasting, Contact List Management with Mobile, Pipeline Management, etc.
Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.
"Whether your team is one person or many people, Pipeliner CRM can be as simple or sophisticated as you need it to be. Its features and functionality make it a great CRM at a great price point. " - Catherine Austill
"With Pega, we were able to work efficiently together with small groups of stakeholders including councils, state agencies, and industry, to design a fully integrated digital solution. " - Gino Cavallaro
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Pipeliner CRM
Focus area
Pipeliner CRM is better than Pega Customer Engagement Suite for
Software Failure Risk
About
Pipeliner CRM | Sales CRM Software - Sales Enablement
Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
Age
2017
Financials
NA
IPO
Business Need
Total Processes
(we found evidences for)
77
23
Total Goals
(we found evidences for)
9
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Improve efficiency
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Enter new markets internationally or locally
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Scale best practices
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Improve stakeholder relations
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Improve internal communications
- See 6 more
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Enhance customer relationships
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Improve visibility
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Increase customer life time value
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Acquire customers
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Launch new products
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Improve ROI
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Manage risk
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Scale best practices
- See 5 more
Top Channels
Channels Used
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
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phone calls
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offline
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on premises
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omnichannel
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mobile
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social media
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mobile app
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
