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Pipeliner CRM vs Salesforce Commerce Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Pipeliner CRM vs. Salesforce Commerce Cloud is based on a specific set of business needs and context. The comparison uses 3830 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pipeliner CRM and Salesforce Commerce Cloud

Pipeliner CRM, Teamgate CRM, Capsule CRM, etc., belong to a category of solutions that help CRM, whereas Salesforce Commerce Cloud, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pipeliner CRM covers Engagement Management, Forecasting, Contact List Management with Mobile, Pipeline Management, etc.

Salesforce Commerce Cloud focuses on Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pipeliner CRM

Focus area

Pipeliner CRM is better than Salesforce Commerce Cloud for

Software Failure Risk

  • medium

logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than Pipeliner CRM for

Software Failure Risk

  • low

About

Pipeliner CRM | Sales CRM Software - Sales Enablement

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

Age

1999

Financials

NA

IPO

Business Need

Total Processes
(we found evidences for)

77

77

Total Goals
(we found evidences for)

9

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



contact list management


pipeline management


workflow management



helpdesk management


opportunity management


generation of new leads




business development


products & pricelist management


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications



conversion management


training & onboarding


sales call management


relationship management





competitive intelligence


customer case management


promotion management


content management

content publishing

searching for content


sales document management

proposal & quote management

contract management


loyalty management

identify target customers

customise loyalty program



discount management


social media marketing



performance management


lifetime value management


motivation management


follower management



campaign management



lead qualification



customer feedback management







segmentation and targeting


account management




category management


touchpoint management



channel management


database marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more
  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting