Comparison Summary
This comparison report of Podium vs. Chatmeter Platform is based on a specific set of business needs and context. The comparison uses 6129 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Podium and Chatmeter Platform
Podium, Chatmeter Platform, BirdEye, PowerReviews, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Podium covers Rating And Review Management, Engagement Management, Contact List Management with Phone Calls, Customer Feedback Management, etc.
Chatmeter Platform focuses on Rating And Review Management, Reputation Management with Offline, Social Media Management with Social Media, Engagement Management with Social Media, etc.
"We had our call center guys going from Zendesk to Facebook Messenger to the reviews. Now that it's just all on one system, it makes it a lot easier to manage and make sure that nothing gets forgotten. " - Jenn Nicole
"We have been using Chatmeter at a higher level. Whenever a franchisee wants to open a new location we look at Chatmeter reviews, participation on the platform, and whether the store managers are trained on Chatmeter. This is part of our scorecard th...at determines whether they can open a new location. " - A&W
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Messaging Platform to connect with website traffic with one easy-to-use inbox
Local listing, review, and social media management for the multi-location brand and agency
Age
2014
Financials
SERIES B
SERIES A
Business Need
Total Processes
(we found evidences for)
87
57
Total Goals
(we found evidences for)
17
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Improve digital and social presence
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve internal communications
-
Improve ROI
-
Build brand awareness
-
Enter new markets internationally or locally
-
Scale best practices
-
Improve visibility
-
Improve brand engagement
-
Increase customer life time value
-
Improve stakeholder relations
-
Launch new products
-
Grow market share
-
Shorten ramp up time
-
Improve efficiency
- See 14 more
-
Acquire customers
-
Improve digital and social presence
-
Build brand awareness
-
Increase sales & revenue
-
Enhance customer relationships
-
Scale best practices
-
Improve ROI
-
Enter new markets internationally or locally
-
Improve brand engagement
-
Improve visibility
-
Improve consistency
-
Increase customer life time value
-
Grow market share
- See 10 more
Top Channels
Channels Used
-
social media
-
offline
-
on premises
-
Facebook
-
e-mail
-
website
-
review sites
-
promotions
-
Yelp
-
phone calls
-
Instagram
-
point of sale
-
Twitter
-
LinkedIn
-
user generated content
-
blogs
-
channel partners
-
video
-
mobile
-
mobile app
- See 17 more
-
social media
-
offline
-
on premises
-
Facebook
-
e-mail
-
website
-
review sites
-
promotions
-
Yelp
-
phone calls
-
Instagram
-
point of sale
-
Twitter
-
LinkedIn
-
user generated content
-
blogs
-
channel partners
-
video
-
mobile
-
mobile app
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
