Comparison Summary
Introducing Podium and Pingdom
Podium, Pingdom, BirdEye, PowerReviews, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Podium covers Rating And Review Management, Engagement Management, Contact List Management with Phone Calls, Customer Feedback Management, etc.
Pingdom focuses on Communication Management, Engagement Management with Website, Social Media Management with Social Media, Helpdesk Management, etc.
"Podium is money well spent. It gives our staff an easy way to ask for reviews and for customers to engage with us. We're getting an excellent return on our investment. " - Anthony Gilpin
"The developers at LiveChat are also having a go at the Pingdom API, automating the process of assigning multiple checks to a single person. “We’ve built a simple app that lets us do that with the help of Pingom’s API " - Bartosz Olchowka
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Messaging Platform to connect with website traffic with one easy-to-use inbox
Website Monitoring & Performance Tools | Pingdom
Age
2014
Financials
SERIES B
M&A
Business Need
Total Processes
(we found evidences for)
87
55
Total Goals
(we found evidences for)
17
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Improve ROI
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Build brand awareness
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Enter new markets internationally or locally
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Scale best practices
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Improve visibility
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Improve brand engagement
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Increase customer life time value
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Improve stakeholder relations
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Launch new products
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Grow market share
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Shorten ramp up time
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Improve efficiency
- See 14 more
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Acquire customers
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Improve efficiency
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Reduce bounce
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Grow market share
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Launch new products
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Build brand awareness
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Manage risk
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Increase sales & revenue
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Improve ROI
- See 9 more
Top Channels
Channels Used
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website
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social media
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mobile
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e-mail
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phone calls
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offline
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mobile app
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on premises
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user generated content
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blogs
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text SMS
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promotions
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chat
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print media
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Facebook
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Slack
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video
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newspaper
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magazine
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point of sale
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Pinterest
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Instagram
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Facebook page
- See 20 more
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website
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social media
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mobile
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e-mail
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phone calls
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offline
-
mobile app
-
on premises
-
user generated content
-
blogs
-
text SMS
-
promotions
-
chat
-
print media
-
Facebook
-
Slack
-
video
-
newspaper
-
magazine
-
point of sale
-
Pinterest
-
Instagram
-
Facebook page
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
