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PowerReviews vs Reputation.com: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of PowerReviews vs. Reputation.com is based on a specific set of business needs and context. The comparison uses 5607 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing PowerReviews and Reputation.com

PowerReviews, Reputation.com, Okendo, Bazaarvoice, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

PowerReviews covers Rating And Review Management, Engagement Management with Website, Communication Management with E-Mail, Customer Feedback Management, etc.

Reputation.com focuses on Reputation Management, Rating And Review Management, Social Media Management with Social Media, Engagement Management, etc.

"I use PowerReviews reports to sell—the data shows retailers how customers are engaging with our brand. So I would say it’s an integral part of our strong selling season. We look a lot more professional than we ever have before. Now, when I walk into... a CVS, Walgreens, or Walmart, I can show them proof that people are talking about us more than any other footcare brand. " - Jessica Donoghue

"Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. " - Chris Smith

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo PowerReviews

Focus area

PowerReviews is better than Reputation.com for

Software Failure Risk

  • medium

logo Reputation.com

Focus area

Reputation.com is better than PowerReviews for

Software Failure Risk

  • medium

About

Driving Growth for Brands and Retailers using User Generated Content

Experience Management Platform for listening, understanding and taking action.

Age

2005

2006

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

74

78

Total Goals
(we found evidences for)

15

13

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


sales document management

contract management


content management

content publishing


social media management

social media analytics

engaging on social media

scheduling post to social media



sales review & feedback


generation of new leads



training & onboarding




competitive intelligence



products & pricelist management


helpdesk management


contact list management


loyalty management

customise loyalty program


influencer marketing


discount management


promotion management


campaign management


sales incentive management



conversion management


lead qualification

lead qualification: technographic


community building


knowledge management


segmentation and targeting


account management



sales call management


reputation management



customer case management


workflow management




touchpoint management



channel management


revenue cycle management



follower management


advocacy management




lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Improve efficiency

  • See 12 more
  • Improve digital and social presence

  • Establish thought leadership

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve internal communications

  • Build brand awareness

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • See 10 more

Top Channels

Channels Used

  • social media

  • offline

  • website

  • on premises

  • review sites

  • phone calls

  • e-mail

  • Facebook

  • mobile

  • point of sale

  • Yelp

  • text SMS

  • Tripadvisor

  • promotions

  • Twitter

  • mobile app

  • chat

  • events

  • trade shows

  • Yellowpages

  • video

  • Facebook page

  • omnichannel

  • user generated content

  • blogs

  • games

  • mass media

  • television

  • display advertisement

  • See 26 more
  • social media

  • offline

  • website

  • on premises

  • review sites

  • phone calls

  • e-mail

  • Facebook

  • mobile

  • point of sale

  • Yelp

  • text SMS

  • Tripadvisor

  • promotions

  • Twitter

  • mobile app

  • chat

  • events

  • trade shows

  • Yellowpages

  • video

  • Facebook page

  • omnichannel

  • user generated content

  • blogs

  • games

  • mass media

  • television

  • display advertisement

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting