PowerReviews Overview

PowerReviews enhances user-generated content (UGC) strategies for brands and retailers. By focusing on gathering comprehensive ratings and reviews, PowerReviews helps businesses create impactful UGC displays that drive conversions. Their platform provides in-depth analysis to refine product experiences and improve market positioning. Used extensively across various industries, PowerReviews supports both established companies and emerging players in leveraging UGC to boost growth. With a focus on technology integrations and partnerships, the platform ensures seamless compatibility with existing systems, facilitating a streamlined user experience. Businesses benefit from tailored guidance and support, ensuring optimal utilization of UGC to meet specific growth objectives.

Use Cases

Customers recommend Rating And Review Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using PowerReviews.

Other use cases:

  • Customer Feedback Management
  • Content Management
  • Social Media Management
  • Merchandising
  • Sales Review & Feedback
  • Contract Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using PowerReviews.

Other priorities:

  • Launch New Products
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve ROI
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Visibility
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Improve Efficiency
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PowerReviews Use-Cases and Business Priorities: Customer Satisfaction Data

PowerReviews works with different mediums / channels such as Website. E-Mail. and User Generated Content.

PowerReviews's features include Dashboard, SEO, Personalization, etc. and PowerReviews support capabilities include Email Support, 24/7 Support, Chat Support, etc. also PowerReviews analytics capabilities include Analytics, and Custom Reports.

Reviews

"Reviews have intrinsic value that everyone can see and understand. With more reviews, we gain more mentions, more keywords, and more benefit from an SEO perspective. Our third-party partners are also happy to receive reviews." - Tim Lakin

PowerReviews, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

PowerReviews helps businesses collect and display UGC to increase conversions and improve product experiences through detailed analysis. UGC displays are optimized to enhance positioning.

Popular Business Setting

for PowerReviews

Top Industries

  • Consumer Goods
  • Food & Beverages
  • Entertainment

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

PowerReviews is popular in Consumer Goods, Food & Beverages, and Entertainment and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on PowerReviews Use Cases

How can PowerReviews optimize your Rating And Review Management Workflow?

What solutions does PowerReviews provide for Engagement Management?

How can PowerReviews enhance your Sending & Publishing Communications process?

How can PowerReviews enhance your Customer Feedback Management process?

How can PowerReviews enhance your Content Management process?

50+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well PowerReviews solved their Reviews and Reputation needs. Cuspera uses 2364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
PowerReviews testimonial

Tim Lakin

E-commerce Merchandising Manager

Skechers

Reviews have intrinsic value that everyone can see and understand. With more reviews, we gain more mentions, more keywords, and more benefit from an SEO perspective. Our third-party partners are also happy to receive reviews. Testimonial By Tim Lakin
PowerReviews testimonial

Megh Burgess

Ecommerce & Digital Marketing Manager

Zildjian

Right off the bat, we could see that consumers that viewed user testimonials converted at a higher rate than our site average. Testimonial By Megh Burgess
PowerReviews testimonial

Jessica Donoghue

Vice President of Marketing

PROFOOT

I use PowerReviews reports to sell—the data shows retailers how customers are engaging with our brand. So I would say it’s an integral part of our strong selling season. We look a lot more professional than we ever have before. Now, when I walk into a CVS, Walgreens, or Walmart, I can show them pro...of that people are talking about us more than any other footcare brand.

Testimonial By Jessica Donoghue
CUSTOMERS TESTIMONIALS
PowerReviews testimonial

Tim Lakin

E-commerce Merchandising Manager

Skechers

Reviews have intrinsic value that everyone can see and understand. With more reviews, we gain more mentions, more keywords, and more benefit from an SEO perspective. Our third-party partners are also happy to receive reviews. Testimonial By Tim Lakin
PowerReviews testimonial

Megh Burgess

Ecommerce & Digital Marketing Manager

Zildjian

Right off the bat, we could see that consumers that viewed user testimonials converted at a higher rate than our site average. Testimonial By Megh Burgess
PowerReviews testimonial

Jessica Donoghue

Vice President of Marketing

PROFOOT

I use PowerReviews reports to sell—the data shows retailers how customers are engaging with our brand. So I would say it’s an integral part of our strong selling season. We look a lot more professional than we ever have before. Now, when I walk into a CVS, Walgreens, or Walmart, I can show them pro...of that people are talking about us more than any other footcare brand.

Testimonial By Jessica Donoghue

Case Studies

Health, Wellness and Fitness

CASE STUDY PetIQ

PowerReviews Sampling for Reviews helped PetIQ boost product reviews and sales. PetIQ used the program to get reviews for NextStar and VetIQ products on Chewy.com. The campaigns achieved over 91% and... 88% review completion rates, with an average rating of 4.6 stars. The NextStar campaign led to a 50% increase in sales on Chewy.com. PetIQ valued the high quality and volume of reviews, which improved brand authenticity and customer trust.

Consumer Goods

CASE STUDY Mizuno USA

PowerReviews helps Mizuno USA collect more customer reviews and feedback. Mizuno uses these reviews to improve product pages and help shoppers make better choices. Since using PowerReviews, Mizuno in...creased syndicated reviews by 89%. They collected over 150 reviews before launching a new shoe. PowerReviews analytics help Mizuno track feedback and improve service policies.

Retail

CASE STUDY Room & Board

PowerReviews helped Room & Board use ratings and reviews plus Q&A to boost online and in-store sales. With only 14 stores, Room & Board needed to help shoppers feel confident buying modern furniture ...online. PowerReviews launched reviews and Q&A, making it easier for buyers to get information. 79% of products now have reviews or Q&A. Shoppers who read reviews or Q&A convert 95% more than average. Reviews influenced 30% of all sales, and 45% of sales were influenced by reviews or Q&A.

Consumer Electronics

CASE STUDY Shure Incorporated

PowerReviews helped Shure Incorporated collect more customer reviews and social images. After a site redesign, Shure used PowerReviews to gather over 700 reviews and 1200 social images from customers.... An email campaign saw a 40.5% open rate and a 9.7% conversion rate for review generation. Shure now displays a shoppable gallery of authentic customer content. This improved how Shure connects with its passionate community and showcases real customer experiences.

Retail

CASE STUDY Rack Room Shoes

PowerReviews helped Rack Room Shoes boost customer confidence and online sales. The retailer used PowerReviews for ratings, reviews, UGC syndication, and analytics. Review volume jumped from 700,000 ...in 2020 to over 3.6 million in 2023. Syndicated review volume grew 354% year-over-year. Native review response rates increased by 50%. Review length rose by 3.5% in 90 days. The platform made it easy to moderate, analyze, and use customer feedback to improve products and the shopping experience.

Apparel & Fashion

CASE STUDY Skechers

PowerReviews helped Skechers collect and display user-generated content across many countries. Skechers used PowerReviews for ratings, reviews, and questions & answers, fully integrated with Salesfor...ce Commerce Cloud. The company collected over 340,000 reviews and achieved 87% review coverage in the U.S. Skechers also gathered more than 8,000 customer images and answered over 61,000 shopper questions. These efforts improved site conversions and supported global e-commerce growth.

Frequently Asked Questions(FAQ)

for PowerReviews

What is PowerReviews?

PowerReviews software uses User generated Content for improving the quality and volume of product ratings and reviews.helping brands and retailers in growing their business, with improved product quality and better customer experience.

The Reviews and Ratings module helps to capture and amplify User generated content and use it to inspire buyer confidence, and increase conversions and sales. The Product Sampling solution helps in generating fresh reviews and rating, and increased submissions, especially helpful in new product launches.

The Analytics suite powered by AI and NLP provides context based actionable insights that help in making informed business decisions. UGC Syndication is a network of the largest brands and retailers that helps in increasing the reach to more shoppers and increased sales by syndicating ratings, reviews and content.

What is PowerReviews used for?

PowerReviews is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Rating And Review Management, Engagement Management and Sending & Publishing Communications .

What are the top features of PowerReviews?

Dashboard, SEO and Personalization are some of the top features of PowerReviews.

Who uses PowerReviews?

PowerReviews is used by Consumer Goods, Food & Beverages and Entertainment among other industries.

What are PowerReviews alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for PowerReviews.

Where is PowerReviews located?

PowerReviews is headquartered at 1 N. Dearborn Street 8th Floor Chicago, Illinois 60602.
lightning

Peers used PowerReviews for rating and review management and engagement management

PowerReviews Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (14)
Analytics

4.22/5 ★

Read Reviews (232)
Custom Reports

3.92/5 ★

Read Reviews (417)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (14)
Analytics

4.22/5 ★

Read Reviews (232)
Custom Reports

3.92/5 ★

Read Reviews (417)

Software Failure Risk Guidance

?

for PowerReviews

Overall Risk Meter

Low Medium High

Top Failure Risks for PowerReviews

Powerreviews News

Partnership

PowerReviews Launches Partner Program to Expand Reach and Value of User-Generated Content

PowerReviews has launched a Partner Program to enhance the reach and value of user-generated content.

The Role and Impact of User-Generated Visual Content on Shopper Behavior

Our survey of nearly 16,000 US consumers, explores the value consumers place on user-generated photos and videos and how it impacts purchase behavior.

The post The Role and Impact of User-Generated Visual Content on Shopper Behavior appeared first on PowerReviews.

Ratings & Reviews Snapshot: Shoes

Almost all (98%) of consumers read ratings and reviews at least sometimes when shopping for footwear online. 85% do so regularly or always.

The post Ratings & Reviews Snapshot: Shoes appeared first on PowerReviews.

Powerreviews Profile

Company Name

Powerreviews

Year Founded

2005

HQ Location

1 N. Dearborn Street 8th Floor Chicago, Illinois 60602

Employees

101-250

Social

Financials

SERIES B