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Qualtrics CoreXM vs Customer Thermometer: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qualtrics CoreXM vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 8247 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qualtrics CoreXM and Customer Thermometer

Qualtrics CoreXM, Customer Thermometer, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qualtrics CoreXM covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

"Qualtrics is the difference between success and failure. " - Yamaha

"It’s been great for us – really important to us – especially when it comes to maintaining the quality of our store network. We get great feedback asking for stores to be recruited in a particular geographic areas. This is great – so we can send it o...n to our field team, so that they know where to target next. " - Matt Gould

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Customer Thermometer for

Software Failure Risk

  • low

logo Customer Thermometer

Focus area

Customer Thermometer is better than Qualtrics CoreXM for

Software Failure Risk

  • low

About

Experience Management Software to gather experience insights and take action

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Age

2002

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

65

46

Total Goals
(we found evidences for)

18

10

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up




social media management

social media analytics

scheduling post to social media

engaging on social media


training & onboarding



workflow management


communication management

sending & publishing communications


loyalty management

customise loyalty program

identify target customers


contact list management

creating contact list



sales document management

proposal & quote management

contract management



rating and review management



campaign management



products & pricelist management


lifetime value management


sales review & feedback


competitive intelligence


knowledge management


content management


generation of new leads


lead qualification

lead qualification: demographic

lead qualification: technographic


segmentation and targeting


distribution management


courses & assessment

create learning path


conference call management




customer case management




relationship management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more
  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting