Comparison Summary
This comparison report of Qualtrics CoreXM vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 6635 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics CoreXM and ServiceGuru Kiosk
Qualtrics CoreXM, ServiceGuru Kiosk, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics CoreXM covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.
ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.
"Qualtrics helps us be perfect in what we deliver to consumers " - Chobani
"Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. " - Karen C.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics CoreXM
Focus area
Qualtrics CoreXM is better than ServiceGuru Kiosk for
Software Failure Risk
About
Experience Management Software to gather experience insights and take action
Customer Service Review Tool to Collect and Measure Reviews at the Point of Service
Age
2002
Financials
SERIES C
Business Need
Total Processes
(we found evidences for)
65
12
Total Goals
(we found evidences for)
18
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Grow market share
-
Improve brand engagement
-
Increase sales & revenue
-
Build brand awareness
-
Improve ROI
-
Launch new products
-
Scale best practices
-
Increase customer life time value
-
Enter new markets internationally or locally
-
Improve internal communications
-
Establish thought leadership
-
Improve digital and social presence
-
Improve stakeholder relations
-
Manage risk
-
Improve consistency
-
Improve efficiency
- See 15 more
-
Improve digital and social presence
-
Enhance customer relationships
-
Grow market share
Top Channels
Channels Used
-
offline
-
on premises
-
review sites
-
promotions
-
social media
-
Facebook
-
Yelp
-
website
-
e-mail
-
coupons
-
Tripadvisor
- See 8 more
-
offline
-
on premises
-
review sites
-
promotions
-
social media
-
Facebook
-
Yelp
-
website
-
e-mail
-
coupons
-
Tripadvisor
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
