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Qualtrics Employee Experience vs Qualtrics CoreXM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qualtrics Employee Experience vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 8090 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qualtrics Employee Experience and Qualtrics CoreXM

Qualtrics Employee Experience, Xoxoday Empuls, Officevibe, etc., belong to a category of solutions that help Employee Experience Management, whereas Qualtrics CoreXM, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qualtrics Employee Experience covers Engagement Management, Customer Feedback Management, Social Media Management with Social Media, Training & Onboarding, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qualtrics Employee Experience

Focus area

Software Failure Risk

  • medium

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Qualtrics Employee Experience for

Software Failure Risk

  • low

About

Turn employees into AMBASSADORS

Experience Management Software to gather experience insights and take action

Age

2002

2002

Financials

SERIES C

SERIES C

Business Need

Total Processes
(we found evidences for)

35

65

Total Goals
(we found evidences for)

8

18

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding




communication management

sending & publishing communications


contact list management

creating contact list


loyalty management

customise loyalty program



sales review & feedback



competitive intelligence


workflow management



courses & assessment


products & pricelist management


generation of new leads



proposal & quote management



contract management


sales document management

proposal & quote management

contract management



rating and review management


campaign management



lifetime value management


knowledge management




content management


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic


segmentation and targeting


distribution management


conference call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Shorten ramp up time

  • Increase sales & revenue

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting