Qualtrics Employee Experience Overview

Qualtrics-Employee-Experience helps organizations optimize and deliver scalable employee experiences. EmployeeXM is designed to enhance both workforce satisfaction and overall business performance.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Onboarding, as the business use cases that they have been most satisfied with while using Qualtrics Employee Experience.

Other use cases:

  • Helpdesk Management
  • Social Media Analytics
  • Market Research
  • Communication Management
  • Contact List Management
  • Engaging On Social Media
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Qualtrics Employee Experience.

Other priorities:

  • Improve Internal Communications
  • Acquire Customers
  • Launch New Products
  • Improve ROI
  • Shorten Ramp Up Time
  • Increase Sales & Revenue
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Qualtrics Employee Experience Use-Cases and Business Priorities: Customer Satisfaction Data

Qualtrics Employee Experience works with different mediums / channels such as Social Media.

Qualtrics Employee Experience's features include Feedback Surveys, Dashboard, Personalization, etc. and Qualtrics Employee Experience support capabilities include Chat Support, Phone Support, Email Support, etc. also Qualtrics Employee Experience analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We've used this tool primarily for internal 'customer satisfaction'...." Peer review by Whitney B., Retail

Qualtrics Employee Experience, Xoxoday Empuls, Officevibe, Engagedly, Groupe.io, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Qualtrics Employee Experience

Top Industries

  • Education
  • Hospital & Health Care
  • Human Resources

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Qualtrics Employee Experience is popular in Education, Hospital & Health Care, and Human Resources and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Qualtrics Employee Experience Use Cases

How can Qualtrics Employee Experience optimize your Engagement Management Workflow?

Why is Qualtrics Employee Experience the best choice for Customer Feedback Management?

What makes Qualtrics Employee Experience ideal for Onboarding?

What makes Qualtrics Employee Experience ideal for Helpdesk Management?

How does Qualtrics Employee Experience facilitate Social Media Analytics?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Qualtrics Employee Experience solved their Employee Experience Management needs. Cuspera uses 1597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Qualtrics Employee Experience case study
Banking
Banking
CASE STUDY Bankwest

Bankwest improved customer and employee experiences using Qualtrics, enhancing engagement, productivity, and retention.

Read More
Qualtrics Employee Experience case study
Food & Beverages
Food & Beverages
CASE STUDY Olam International

Olam International, a global food and agricultural commodity supplier, achieved a 12% increase in employee engagement using Qualtrics' employee experience platform.

Read More
Qualtrics Employee Experience case study
Information Technology and Services
Information Technology and Services
CASE STUDY Xm Discover

XM Discover helped improve telesales efficiency by increasing conversion rates by 15% and decreasing call handling time by 25%.

Read More

Frequently Asked Questions(FAQ)

for Qualtrics Employee Experience

What is Qualtrics Employee Experience?

Qualtrics Employee Experience is an Employee Experience Management Platform that helps companies close the experience gap with X-data. It is designed to identify key drivers for worker productivity, engagement, and experience. It helps small to large enterprises collect feedback from employees using surveys.

It helps brands continually assess the quality of their four core experiences: customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. It uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.

Key features include equip managers and leaders with the insights and guided actions, develop employees and inform talent management processes with automated and personalised multi-rater feedback, optimise compensation and benefits, respond to more frequent feedback and act quickly, and more.

What is Qualtrics Employee Experience used for?

Qualtrics Employee Experience is a Employee Experience Management Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Engagement Management, Customer Feedback Management and Onboarding .

What are the top features of Qualtrics Employee Experience?

Feedback surveys, Dashboard and Personalization are some of the top features of Qualtrics Employee Experience.

Who uses Qualtrics Employee Experience?

Qualtrics Employee Experience is used by Education, Hospital & Health Care and Human Resources among other industries.

What are Qualtrics Employee Experience alternatives?

Xoxoday Empuls, Officevibe, Engagedly and Groupe.Io are popular alternatives for Qualtrics Employee Experience.

Where is Qualtrics Employee Experience located?

Qualtrics Employee Experience is headquartered at 333 W River Park Dr Provo, Utah 84604.
lightning

Peers used Qualtrics Employee Experience for engagement management and customer feedback management

Qualtrics Employee Experience Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

4.21/5 ★

Read Reviews (80)
Custom Reports

3.47/5 ★

Read Reviews (246)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.84/5 ★

Read Reviews (1)
Analytics

4.21/5 ★

Read Reviews (80)
Custom Reports

3.47/5 ★

Read Reviews (246)

Software Failure Risk Guidance

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for Qualtrics Employee Experience

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualtrics Employee Experience

Qualtrics, LLC​ News

Jollibee chooses Qualtrics to predict, anticipate customer needs with AI-powered solutions

Jollibee selects Qualtrics to enhance customer experience using AI-powered solutions for feedback collection and analytics to address market opportunities and friction points.

08/01/2025 - source

Jollibee Partners with Qualtrics to Boost Customer Experience - QSR Magazine

Jollibee partners with Qualtrics to enhance customer experience.

08/01/2025 - source

Qualtrics Named a Leader in Customer Feedback Management Platforms - Kilgore News Herald

Qualtrics is recognized as a leader in customer feedback management platforms by Kilgore News Herald.

17/11/2024 - source

Qualtrics, LLC​ Feeds

Qualtrics announces Rachita Sundar as new Chief Financial Officer - PR Newswire

Qualtrics has named Rachita Sundar as their new Chief Financial Officer.

03/11/2024 - source

Qualtrics President & COO Brian Stucki - Silicon Slopes

Qualtrics President and COO Brian Stucki is mentioned in relation to Silicon Slopes, highlighting his role at the company.

18/08/2024 - source

Qualtrics, LLC​ Profile

Company Name

Qualtrics, LLC​

Year Founded

2002

HQ Location

333 W River Park Dr Provo, Utah 84604

Employees

1001-5000

Social

Financials

SERIES C