Comparison Summary
This comparison report of Qualtrics XM Discover vs. Oracle CX Sales is based on a specific set of business needs and context. The comparison uses 1821 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics XM Discover and Oracle CX Sales
Qualtrics XM Discover belong to a category of solutions that help Customer Experience Management, whereas Oracle CX Sales belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics XM Discover covers Social Media Management with Social Media, Helpdesk Management with Phone Calls, Engagement Management with Social Media, Customer Feedback Management, etc.
Oracle CX Sales focuses on Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Oracle CX Sales
Focus area
Oracle CX Sales is better than Qualtrics XM Discover for
Software Failure Risk
About
Analytics o understand what people are saying about your company
Oracle CX Sales | Optimize Sales and Commerce Across All Channels
Age
2002
1977
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
35
67
Total Goals
(we found evidences for)
6
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve brand engagement
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
- See 3 more
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Enhance customer relationships
-
Increase sales & revenue
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Scale best practices
-
Improve stakeholder relations
-
Acquire customers
-
Grow market share
-
Improve internal communications
-
Improve efficiency
-
Improve ROI
-
Establish thought leadership
-
Launch new products
- See 8 more
Top Channels
Channels Used
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channel partners
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phone calls
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promotions
-
social media
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e-mail
-
offline
-
mobile
-
on premises
-
chat
-
Slack
-
user generated content
-
blogs
-
website
-
video
-
events
-
trade shows
-
omnichannel
- See 14 more
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channel partners
-
phone calls
-
promotions
-
social media
-
e-mail
-
offline
-
mobile
-
on premises
-
chat
-
Slack
-
user generated content
-
blogs
-
website
-
video
-
events
-
trade shows
-
omnichannel
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
