cuspera logo CUSPERA

Quantum Metric vs Gainsight PX: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Quantum Metric vs. Gainsight PX is based on a specific set of business needs and context. The comparison uses 2122 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Quantum Metric and Gainsight PX

Quantum Metric, Gainsight PX, Glassbox Digital, Inspectlet, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Quantum Metric covers Engagement Management with Website, Rating And Review Management with Offline, Lead Analytics, Contact List Management, etc.

Gainsight PX focuses on Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.

"Quantum Metric fills a gap left by traditional analytics tools: providing behavioral data at scale. Surfacing insights easily across our website and app, whether in the booking flow or loyalty program management, is incredibly valuable to the busine...ss—particularly as it helps us focus our efforts on what matters most. " - Jacquelyn D

"The health scorecard is massive. I can finally engineer for Customer Success and not just rely on soft skills or good situational awareness and instincts about when we should do what and how we should handle customers. Our adoption health score give...s us exposure to usage risks that need our attention. " - Dino Kuckovic

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Quantum Metric

Focus area

Quantum Metric is better than Gainsight PX for

Software Failure Risk

  • low

logo Gainsight PX

Focus area

Software Failure Risk

  • medium

About

Quantum Metric: Digital Intelligence Platform

User Analytics and Product Engagement to Drive Growth

Age

2011

Financials

SERIES A

SERIES E

Business Need

Total Processes
(we found evidences for)

32

43

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management



contact list management


customer feedback management

measuring customer satisfaction

measuring net promoter score



training & onboarding





competitive intelligence


knowledge management


products & pricelist management


segmentation and targeting


content management


lifetime value management




workflow management


communication management

sending & publishing communications


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Acquire customers

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve digital and social presence

  • Improve ROI

  • See 6 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Manage risk

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • promotions

  • omnichannel

  • offline

  • on premises

  • text SMS

  • trade shows

  • games

  • phone calls

  • See 12 more
  • e-mail

  • mobile

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • promotions

  • omnichannel

  • offline

  • on premises

  • text SMS

  • trade shows

  • games

  • phone calls

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting