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QuestionPro Survey vs Canny: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. Canny is based on a specific set of business needs and context. The comparison uses 4920 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Canny

QuestionPro Survey, Canny, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Canny focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.

"QuestionPro has met all of our companies needs.The flexibility and versatility of their product has made survey creation a dream for our staff. Along with their top-notch customer service I would recommend Questionpro to anyone. " - Nigel Patterson

"I would say do it. It gives you a holistic view of feedback, which is very hard to have without a tool like this. For the cost, it’s an easy win. " - Felix Higgs

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Canny for

Software Failure Risk

  • low

logo Canny

Focus area

Canny is better than QuestionPro Survey for

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Canny: Customer Feedback Management Tool

Age

2002

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

37

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management



products & pricelist management


sales review & feedback


training & onboarding


community building


lifetime value management



sales document management


workflow management


helpdesk management


content management


customise loyalty program


loyalty management

customise loyalty program


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more
  • user generated content

  • blogs

  • e-mail

  • chat

  • Slack

  • offline

  • website

  • point of sale

  • on premises

  • phone calls

  • social media

  • Facebook

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting