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QuestionPro Survey vs Clicktools: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. Clicktools is based on a specific set of business needs and context. The comparison uses 5255 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Clicktools

QuestionPro Survey, Clicktools, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Clicktools focuses on Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Clicktools for

Software Failure Risk

  • low

logo Clicktools

Focus area

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Age

2002

1972

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

33

32

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management


courses & assessment

create learning path



workflow management



training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • support groups

  • promotions

  • website

  • phone calls

  • offline

  • e-mail

  • events

  • trade shows

  • text SMS

  • social media

  • mobile

  • See 8 more
  • support groups

  • promotions

  • website

  • phone calls

  • offline

  • e-mail

  • events

  • trade shows

  • text SMS

  • social media

  • mobile

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting