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QuestionPro Survey vs CustomerCount: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for QuestionPro Survey low Failure Risk for CustomerCount medium
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Comparison Summary

This comparison report of QuestionPro Survey vs. CustomerCount is based on a specific set of business needs and context. The comparison uses 5063 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and CustomerCount

QuestionPro Survey, CustomerCount, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

CustomerCount focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.

"It really has been a pleasure working with your team so far, we came from SurveyMonkey and were delighted that the QuestionPro team offered greater flexibility and customer support. You guys have been phenomenal and your responsiveness in the produc...t and your flexibility working with Tibco, I think I can speak for my entire team in saying we love your product and we love what's coming down. " - Nick Jesteadt

"CustomerCount's smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can't manage what you can't measure. So far so good, after six... years and counting. " - Federico Beyer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than CustomerCount for

Software Failure Risk

  • low

logo CustomerCount

Focus area

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously

Age

2002

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

33

43

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (783)

Read Reviews (127)

measuring net promoter score

Read Reviews (191)

Read Reviews (25)

measuring customer satisfaction

Read Reviews (127)

Read Reviews (15)

market research

Read Reviews (149)

Read Reviews (0)

engagement management

Read Reviews (89)

Read Reviews (37)

engaging and following up

Read Reviews (76)

Read Reviews (22)

rating and review management

Read Reviews (49)

Read Reviews (3)

competitive intelligence

Read Reviews (31)

Read Reviews (6)

social media management

Read Reviews (25)

Read Reviews (15)

social media analytics

Read Reviews (16)

Read Reviews (5)

engaging on social media

Read Reviews (1)

Read Reviews (4)

customer case management

Read Reviews (19)

Read Reviews (0)

communication management

Read Reviews (10)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (0)

sending & publishing communications

Read Reviews (1)

Read Reviews (7)

contact list management

Read Reviews (8)

Read Reviews (6)

segmentation and targeting

Read Reviews (4)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (0)

performance management

Read Reviews (1)

Read Reviews (4)

create engagement based loyalty

Read Reviews (0)

Read Reviews (8)

customise loyalty program

Read Reviews (0)

Read Reviews (6)

loyalty management

Read Reviews (0)

Read Reviews (15)

create engagement based loyalty

Read Reviews (0)

Read Reviews (8)

customise loyalty program

Read Reviews (0)

Read Reviews (6)

helpdesk management

Read Reviews (0)

Read Reviews (6)

proposal & quote management

Read Reviews (0)

Read Reviews (3)

sales document management

Read Reviews (0)

Read Reviews (3)

proposal & quote management

Read Reviews (0)

Read Reviews (3)

training & onboarding

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • phone calls

  • website

  • print media

  • magazine

  • text SMS

  • video

  • mass media

  • radio

  • offline

  • events

  • trade shows

  • See 11 more

  • promotions

  • social media

  • e-mail

  • phone calls

  • website

  • print media

  • magazine

  • text SMS

  • video

  • mass media

  • radio

  • offline

  • events

  • trade shows

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting