Comparison Summary
This comparison report of QuestionPro Survey vs. Delighted platform is based on a specific set of business needs and context. The comparison uses 7317 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing QuestionPro Survey and Delighted platform
QuestionPro Survey, Delighted platform, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.
Delighted platform focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
"I have used QuestionPro for three years now and I LOVE it. I have completed numerous research studies using data collected on QuestionPro. I have never experienced any problems with loss of data. The CSV files it creates import easily into SPSS. I h...ave no problem mentioning QuestionPro in any conference presentation, poster, or publication I may get in the future. In fact, I already do and I.m paying for it now. " - Brian Pope
"Delighted shares a lot of values that we do: putting customers first, and making things intuitive and easy for the customer. Our team is built to be customer-centric throughout the acquisition, consideration, and retention phases, to not only meet c...ustomer needs, but also to engage and delight along the way. It’s my goal to understand the customer throughout the entire journey — and Delighted helps me do that. " - Samantha Lee
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
QuestionPro Survey
Focus area
QuestionPro Survey is better than Delighted platform for
Software Failure Risk
Delighted platform
Focus area
Delighted platform is better than QuestionPro Survey for
Software Failure Risk
About
Free Online Community Software Platform | QuestionPro
Customer feedback tool to gather actionable feedback from your customers
Age
2002
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
33
53
Total Goals
(we found evidences for)
4
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve brand engagement
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Improve internal communications
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Manage risk
- See 1 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
Top Channels
Channels Used
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promotions
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e-mail
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website
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mobile
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chat
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text SMS
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Slack
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social media
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mobile app
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phone calls
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review sites
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Glassdoor
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offline
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Whatsapp
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on premises
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point of sale
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print media
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Amazon
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display advertisement
- See 16 more
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promotions
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e-mail
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website
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mobile
-
chat
-
text SMS
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Slack
-
social media
-
mobile app
-
phone calls
-
review sites
-
Glassdoor
-
offline
-
Whatsapp
-
on premises
-
point of sale
-
print media
-
Amazon
-
display advertisement
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
