QuestionPro Survey vs Delighted platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for QuestionPro Survey low Failure Risk for Delighted platform medium

Know More

Comparison Summary

This comparison report of QuestionPro Survey vs. Delighted platform is based on a specific set of business needs and context. The comparison uses 7317 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Delighted platform

QuestionPro Survey, Delighted platform, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Delighted platform focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.

"QuestionPro is the most user friendly survey tool that my colleagues and I have used. In addition to producing a very intuitive product, the technical and sales support staffs are top notch. They respond to inquiries within 24 hours and typically go... above and beyond the call of duty to assist clients. My agency has been very pleased with the product's quality and the first class service provided by QuestionPro staff. " - Laurie Drake

"With a few clicks we’re able to survey our customers and immediately gather feedback. We us the Delighted API to seamlessly integrate with our internal systems. NPS is a vital measurement for customer satisfaction and Delighted is the best way to me...asure NPS and gather feedback from your customers. " - Josh Bean

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

QuestionPro Survey

Focus area

QuestionPro Survey is better than Delighted platform for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Delighted platform

Focus area

Delighted platform is better than QuestionPro Survey for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Free Online Community Software Platform | QuestionPro

Customer feedback tool to gather actionable feedback from your customers

Age

2002

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (783)

Read Reviews (581)

measuring net promoter score

Read Reviews (191)

Read Reviews (243)

measuring customer satisfaction

market research

engagement management

Read Reviews (89)

Read Reviews (75)

engaging and following up

Read Reviews (76)

Read Reviews (63)

rating and review management

Read Reviews (49)

Read Reviews (14)

competitive intelligence

Read Reviews (31)

Read Reviews (11)

customer case management

Read Reviews (19)

Read Reviews (1)

communication management

Read Reviews (10)

Read Reviews (26)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (0)

sending & publishing communications

collaboration

contact list management

event management

segmentation and targeting

forecasting

campaign management

Read Reviews (3)

Read Reviews (5)

product marketing

Read Reviews (0)

Read Reviews (6)

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Improve brand engagement
Improve internal communications
Manage risk
See 1 more

Enhance customer relationships
Acquire customers
Scale best practices
Improve brand engagement
Improve stakeholder relations
Increase sales & revenue
Increase customer life time value
Build brand awareness
Improve consistency
Improve digital and social presence
Improve ROI
Enter new markets internationally or locally
Launch new products
See 10 more

Top Channels

Channels Used

promotions
e-mail
website
mobile
chat
text SMS
Slack
social media
mobile app
phone calls
review sites
Glassdoor
offline
Whatsapp
on premises
point of sale
print media
Amazon
display advertisement
See 16 more

promotions
e-mail
website
mobile
chat
text SMS
Slack
social media
mobile app
phone calls
review sites
Glassdoor
offline
Whatsapp
on premises
point of sale
print media
Amazon
display advertisement
See 16 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

QuestionPro Survey vs Delighted platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of QuestionPro Survey vs. Delighted platform is based on a specific set of business needs and context. The comparison uses 7317 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Delighted platform

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Delighted platform focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

QuestionPro Survey

Focus area

QuestionPro Survey is better than Delighted platform for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Delighted platform

Focus area

Delighted platform is better than QuestionPro Survey for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for QuestionPro Survey

Get a personalised risk report for Delighted platform

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.