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Compare QuestionPro Survey vs Enghouse Insights

Comparison Summary

For QuestionPro Survey vs Enghouse Insights comparison, Our AI algorithm looked at 4399 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using QuestionPro Survey and Enghouse Insights to solve their respective business needs.

Pros and cons of QuestionPro Survey and Enghouse Insights

QuestionPro Survey is more suited to businesses that require Feedback Survey and Market Research where as Enghouse Insights is focused towards Market Research and Helpdesk Management with Phone Calls .

logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Enghouse Insights for

Software Failure Risk

  • low

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Technology for data-driven decision making

Age

2002

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

18

Total Goals
(we found evidences for)

4

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications



contact list management



segmentation and targeting



campaign management


helpdesk management


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting