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QuestionPro Survey vs Enghouse Insights: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 4399 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Enghouse Insights

QuestionPro Survey, Enghouse Insights, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

"I want to take a moment to say thank you to your company. Providing our organization with a non-profit waiver to conduct very professional surveys will greatly increase our abilities. I wanted to send out a survey regarding our annual conventions an...d you provided us the tool to get this done professionally and effectively. I suspect we'll be able to find out a lot more from our members with this one-year waiver and it will be very valuable. Thanks again. " - John Knotts

"If you are able to be in the top 10 of the leading software companies in the market research industry already for more than 20 years, you must be doing something very well! Being determined and following market developments and ....sometimes even be...ing up front ....then you are doing surprisingly well! " - Erik Philippa

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Enghouse Insights for

Software Failure Risk

  • low

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Technology for data-driven decision making

Age

2002

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

18

Total Goals
(we found evidences for)

4

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications



contact list management



segmentation and targeting



campaign management


helpdesk management


training & onboarding


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting