Comparison Summary
This comparison report of QuestionPro Survey vs. InMoment is based on a specific set of business needs and context. The comparison uses 6984 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing QuestionPro Survey and InMoment
QuestionPro Survey, InMoment, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.
InMoment focuses on Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Helpdesk Management with Phone Calls, etc.
"QuestionPro offers consumer researchers a balance of flexibility and sophistication that is hard to find in other online survey services. This results in much more robust quantitative consumer insights that are critical to supporting relevant brand ...strategies and messages. Add to this QuestionPro's high level of customer service, attention to detail and efficiency and you've got a great marketing research partner that you can depend on time and time again. " - Lauren Tucker
"Jemena is delighted to be partnering with inMoment to enhance our voice of the customer program. One of Jemena's core values is to consider customers in everything we do, and the capabilities of the InMoment solution will empower us to fully underst...and what matters to our customers and how to serve them best. " - Kate Hawke
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Free Online Community Software Platform | QuestionPro
Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback
Age
2002
2002
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
33
70
Total Goals
(we found evidences for)
4
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Improve brand engagement
-
Improve internal communications
-
Manage risk
- See 1 more
-
Enhance customer relationships
-
Acquire customers
-
Scale best practices
-
Improve brand engagement
-
Establish thought leadership
-
Enter new markets internationally or locally
-
Increase sales & revenue
-
Increase customer life time value
-
Launch new products
-
Improve efficiency
-
Improve internal communications
-
Improve stakeholder relations
-
Improve consistency
-
Improve digital and social presence
-
Improve ROI
- See 12 more
Top Channels
Channels Used
-
promotions
-
social media
-
phone calls
-
e-mail
-
chat
-
website
-
Slack
-
offline
-
mobile
-
text SMS
-
point of sale
-
mobile app
-
user generated content
-
blogs
-
review sites
-
trade shows
-
video
-
on premises
-
games
-
omnichannel
-
events
-
movies
-
Yelp
-
Twitter
-
Snapchat
-
Instagram
-
coupons
- See 24 more
-
promotions
-
social media
-
phone calls
-
e-mail
-
chat
-
website
-
Slack
-
offline
-
mobile
-
text SMS
-
point of sale
-
mobile app
-
user generated content
-
blogs
-
review sites
-
trade shows
-
video
-
on premises
-
games
-
omnichannel
-
events
-
movies
-
Yelp
-
Twitter
-
Snapchat
-
Instagram
-
coupons
- See 24 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
