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QuestionPro Survey vs Intouch survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 4696 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Intouch survey

QuestionPro Survey, Intouch survey, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

"I have used QuestionPro extensively for the last two years doing research first for the Marine Corps and now for Fairfield Language Technologies. The best thing about QuestionPro is that I can do almost anything I could possibly want to do with my s...urveys: from basic but vital things like having the right questionnaire format to creating reports, tracking response, inserting more sophisticated analytical tools like conjoint, etc. QuestionPro has the breadth and depth of tools that a marketing researcher needs to do his job. They are also constantly innovating adding new capabilities and expanding their services. QuestionPro is definitely a very good value for the money. " - Nino Ninov

"It can cost five times more to attract a new customer than it does to retain an existing one. " - Forbes

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Intouch survey for

Software Failure Risk

  • low

logo Intouch survey

Focus area

Intouch survey is better than QuestionPro Survey for

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Feedback Collection Software to collect customer feedback to drive improvements

Age

2002

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

33

23

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications



contact list management



segmentation and targeting



campaign management


helpdesk management


loyalty management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more
  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting