QuestionPro Survey vs SurveyMonkey CX: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for QuestionPro Survey low Failure Risk for SurveyMonkey CX medium

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Comparison Summary

This comparison report of QuestionPro Survey vs. SurveyMonkey CX is based on a specific set of business needs and context. The comparison uses 5038 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and SurveyMonkey CX

QuestionPro Survey, SurveyMonkey CX, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

SurveyMonkey CX focuses on Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

QuestionPro Survey

Focus area

QuestionPro Survey is better than SurveyMonkey CX for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

SurveyMonkey CX

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Free Online Community Software Platform | QuestionPro

Feedback management tool to build a CX program that adapts to customer needs

Age

2002

1999

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (783)

Read Reviews (96)

measuring net promoter score

Read Reviews (191)

Read Reviews (47)

measuring customer satisfaction

market research

engagement management

Read Reviews (89)

Read Reviews (16)

engaging and following up

Read Reviews (76)

Read Reviews (13)

rating and review management

Read Reviews (49)

Read Reviews (5)

competitive intelligence

Read Reviews (31)

Read Reviews (8)

customer case management

Read Reviews (19)

Read Reviews (1)

communication management

Read Reviews (10)

Read Reviews (1)

tracking & monitoring communications

collaboration

contact list management

event management

segmentation and targeting

forecasting

campaign management

Read Reviews (3)

Read Reviews (14)

helpdesk management

Read Reviews (0)

Read Reviews (7)

content management

Read Reviews (0)

Read Reviews (7)

training & onboarding

online polls

conference call management

market survey

products & pricelist management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Improve brand engagement
Improve internal communications
Manage risk
See 1 more

Enhance customer relationships
Increase sales & revenue
Acquire customers
Grow market share
Improve ROI
Scale best practices
Enter new markets internationally or locally
See 4 more

Top Channels

Channels Used

social media
promotions
e-mail
offline
events
trade shows
phone calls
chat
causes and charity
See 6 more

social media
promotions
e-mail
offline
events
trade shows
phone calls
chat
causes and charity
See 6 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

QuestionPro Survey vs SurveyMonkey CX: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of QuestionPro Survey vs. SurveyMonkey CX is based on a specific set of business needs and context. The comparison uses 5038 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and SurveyMonkey CX

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

SurveyMonkey CX focuses on Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

QuestionPro Survey

Focus area

QuestionPro Survey is better than SurveyMonkey CX for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

SurveyMonkey CX

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for QuestionPro Survey

Get a personalised risk report for SurveyMonkey CX

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.