cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

QuestionPro Survey vs Thematic: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for QuestionPro Survey low Failure Risk for Thematic low
Know More

Comparison Summary

This comparison report of QuestionPro Survey vs. Thematic is based on a specific set of business needs and context. The comparison uses 5504 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Thematic

QuestionPro Survey, Thematic, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.

"In speaking with retailers, we hear time and again how invaluable consumer feedback is, especially as brands now have to compete across multiple channels to win customers. QuestionPro helps brands better engage and learn from consumers, and the info...rmation retailers collect can inform them of where to invest resources and close sales. " - Lauren Keys

"Their layered approach is particularly flexible and has provided the ability to tune and customize the output to meet business needs. " - Brian Potter

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Thematic for

Software Failure Risk

  • low

logo Thematic

Focus area

Thematic is better than QuestionPro Survey for

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Feedback Analysis Platform to Unlock the value of product

Age

2002

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

33

37

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (783)

Read Reviews (207)

measuring net promoter score

Read Reviews (191)

Read Reviews (90)

measuring customer satisfaction

Read Reviews (127)

Read Reviews (9)

market research

Read Reviews (149)

Read Reviews (17)

engagement management

Read Reviews (89)

Read Reviews (24)

engaging and following up

Read Reviews (76)

Read Reviews (16)

rating and review management

Read Reviews (49)

Read Reviews (11)

competitive intelligence

Read Reviews (31)

Read Reviews (0)

social media management

Read Reviews (25)

Read Reviews (12)

social media analytics

Read Reviews (16)

Read Reviews (12)

customer case management

Read Reviews (19)

Read Reviews (0)

communication management

Read Reviews (10)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (1)

segmentation and targeting

Read Reviews (4)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (1)

helpdesk management

Read Reviews (0)

Read Reviews (23)

sales review & feedback

Read Reviews (0)

Read Reviews (7)

workflow management

Read Reviews (0)

Read Reviews (6)

generation of new leads

Read Reviews (0)

Read Reviews (4)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (3)

customise loyalty program

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

  • phone calls

  • chat

  • social media

  • promotions

  • offline

  • point of sale

  • LinkedIn

  • e-mail

  • user generated content

  • blogs

  • mobile

  • trade shows

  • mobile app

  • website

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting