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QuestionPro Survey vs UserVoice: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. UserVoice is based on a specific set of business needs and context. The comparison uses 6147 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and UserVoice

QuestionPro Survey, UserVoice, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

UserVoice focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.

"QuestionPro has been an invaluable research tool. Tracking respondents and following up with nonrespondents is an easy process, and reports can be readily and conveniently generated in multiple formats. This product is definitely a time saver! The Q...uestionPro staff worked closely with me to develop a package that was aligned not only with my needs as a researcher but also within my budget. " - Donald G. Hackmann

"We'll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan. " - Brandon Terry

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than UserVoice for

Software Failure Risk

  • low

logo UserVoice

Focus area

UserVoice is better than QuestionPro Survey for

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Feedback Management Tool to understand what the customers want

Age

2002

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

33

65

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management


products & pricelist management


creating knowledge base


knowledge management

creating knowledge base


international marketing


helpdesk management


training & onboarding


workflow management


sales review & feedback



proposal & quote management



sales document management

proposal & quote management


community building


content management


identify target customers


loyalty management

identify target customers


lifetime value management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more

Top Channels

Channels Used

  • website

  • user generated content

  • blogs

  • chat

  • promotions

  • e-mail

  • phone calls

  • Skype

  • Slack

  • social media

  • offline

  • on premises

  • Twitter

  • Facebook

  • events

  • trade shows

  • point of sale

  • mobile

  • games

  • print media

  • magazine

  • video

  • Netflix

  • See 20 more
  • website

  • user generated content

  • blogs

  • chat

  • promotions

  • e-mail

  • phone calls

  • Skype

  • Slack

  • social media

  • offline

  • on premises

  • Twitter

  • Facebook

  • events

  • trade shows

  • point of sale

  • mobile

  • games

  • print media

  • magazine

  • video

  • Netflix

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting