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QuestionPro Survey vs UserVoice: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for QuestionPro Survey low Failure Risk for UserVoice medium
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Comparison Summary

This comparison report of QuestionPro Survey vs. UserVoice is based on a specific set of business needs and context. The comparison uses 6147 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and UserVoice

QuestionPro Survey, UserVoice, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

UserVoice focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.

"QuestionPro's extensive feature set met our requirements better than other alternatives. I was especially impressed with QuestionPro's well implemented user interface, detailed reporting capabilities, and responsive customer service. " - Paul Orwig

"The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about. " - Mark Silvey

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than UserVoice for

Software Failure Risk

  • low

logo UserVoice

Focus area

UserVoice is better than QuestionPro Survey for

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Feedback Management Tool to understand what the customers want

Age

2002

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

33

65

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (783)

Read Reviews (180)

measuring net promoter score

Read Reviews (191)

Read Reviews (22)

measuring customer satisfaction

Read Reviews (127)

Read Reviews (18)

market research

Read Reviews (149)

Read Reviews (1)

engagement management

Read Reviews (89)

Read Reviews (108)

engaging and following up

Read Reviews (76)

Read Reviews (59)

rating and review management

Read Reviews (49)

Read Reviews (0)

competitive intelligence

Read Reviews (31)

Read Reviews (2)

social media management

Read Reviews (25)

Read Reviews (9)

social media analytics

Read Reviews (16)

Read Reviews (8)

customer case management

Read Reviews (19)

Read Reviews (2)

communication management

Read Reviews (10)

Read Reviews (41)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (2)

sending & publishing communications

Read Reviews (1)

Read Reviews (35)

contact list management

Read Reviews (8)

Read Reviews (2)

segmentation and targeting

Read Reviews (4)

Read Reviews (1)

campaign management

Read Reviews (3)

Read Reviews (4)

products & pricelist management

Read Reviews (0)

Read Reviews (68)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (35)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

international marketing

Read Reviews (0)

Read Reviews (26)

helpdesk management

Read Reviews (0)

Read Reviews (25)

training & onboarding

Read Reviews (0)

Read Reviews (15)

workflow management

Read Reviews (0)

Read Reviews (13)

sales review & feedback

Read Reviews (0)

Read Reviews (8)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (5)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

community building

Read Reviews (0)

Read Reviews (3)

content management

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more

Top Channels

Channels Used

  • website

  • user generated content

  • blogs

  • chat

  • promotions

  • e-mail

  • phone calls

  • Skype

  • Slack

  • social media

  • offline

  • on premises

  • Twitter

  • Facebook

  • events

  • trade shows

  • point of sale

  • mobile

  • games

  • print media

  • magazine

  • video

  • Netflix

  • See 20 more

  • website

  • user generated content

  • blogs

  • chat

  • promotions

  • e-mail

  • phone calls

  • Skype

  • Slack

  • social media

  • offline

  • on premises

  • Twitter

  • Facebook

  • events

  • trade shows

  • point of sale

  • mobile

  • games

  • print media

  • magazine

  • video

  • Netflix

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting