Comparison Summary
This comparison report of QuestionPro Survey vs. Zonka Feedback is based on a specific set of business needs and context. The comparison uses 7114 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing QuestionPro Survey and Zonka Feedback
QuestionPro Survey, Zonka Feedback, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.
Zonka Feedback focuses on Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
"We have been utilizing Question Pro Surveys as a means to collect data for our department accreditation. The surveys are quick to put together and easy to execute. I am looking forward to learning more about the exciting new features. " - Arlisa G. Spaulding
"Zonka Feedback App has really really helped us a lot to improve our feedback collection and analysis system. " - Select CITYWALK Mall
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
QuestionPro Survey
Focus area
QuestionPro Survey is better than Zonka Feedback for
Software Failure Risk
Zonka Feedback
Focus area
Zonka Feedback is better than QuestionPro Survey for
Software Failure Risk
About
Free Online Community Software Platform | QuestionPro
Feedback Software & Survey App to collect feedback from customers and employees
Age
2002
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
33
43
Total Goals
(we found evidences for)
4
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve brand engagement
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Improve internal communications
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Manage risk
- See 1 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
Top Channels
Channels Used
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e-mail
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promotions
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offline
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website
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on premises
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mobile
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text SMS
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chat
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mobile app
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phone calls
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omnichannel
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social media
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point of sale
-
user generated content
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blogs
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print media
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mass media
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radio
- See 15 more
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e-mail
-
promotions
-
offline
-
website
-
on premises
-
mobile
-
text SMS
-
chat
-
mobile app
-
phone calls
-
omnichannel
-
social media
-
point of sale
-
user generated content
-
blogs
-
print media
-
mass media
-
radio
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High