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Re:amaze vs Instabug: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Re:amaze low Failure Risk for Instabug medium
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Comparison Summary

This comparison report of Re:amaze vs. Instabug is based on a specific set of business needs and context. The comparison uses 5289 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Re:amaze and Instabug

Re:amaze, Deskero Helpdesk, Kustomer, etc., belong to a category of solutions that help Help Desk, whereas Instabug, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Re:amaze covers Customer Feedback Management with Social Media, Engagement Management with Chat, Workflow Management with Social Media, Helpdesk Management with Chat, etc.

Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

"What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cum...bersome to manage all our communication channels. " - Olga

"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer. " - Antoine Loisance

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Re:amaze

Focus area

Re:amaze is better than Instabug for

Software Failure Risk

  • low

logo Instabug

Focus area

Instabug is better than Re:amaze for

Software Failure Risk

  • medium

About

Re:amaze - Customer service, live chat, and helpdesk ...

Feedback Tool to Accelerate the Entire Mobile Team Workflow

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

45

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (154)

Read Reviews (89)

measuring customer satisfaction

Read Reviews (77)

Read Reviews (2)

engagement management

Read Reviews (125)

Read Reviews (65)

engaging and following up

Read Reviews (75)

Read Reviews (36)

workflow management

Read Reviews (70)

Read Reviews (82)

helpdesk management

Read Reviews (60)

Read Reviews (71)

collaboration

Read Reviews (41)

Read Reviews (19)

communication management

Read Reviews (29)

Read Reviews (21)

tracking & monitoring communications

Read Reviews (13)

Read Reviews (0)

sending & publishing communications

Read Reviews (11)

Read Reviews (21)

contact list management

Read Reviews (24)

Read Reviews (3)

creating contact list

Read Reviews (2)

Read Reviews (1)

knowledge management

Read Reviews (24)

Read Reviews (0)

social media management

Read Reviews (15)

Read Reviews (9)

monitoring social media

Read Reviews (5)

Read Reviews (0)

managing social media account

Read Reviews (3)

Read Reviews (0)

social media analytics

Read Reviews (2)

Read Reviews (6)

sales call management

Read Reviews (11)

Read Reviews (0)

training & onboarding

Read Reviews (10)

Read Reviews (30)

conversion management

Read Reviews (6)

Read Reviews (1)

lifetime value management

Read Reviews (4)

Read Reviews (2)

touchpoint management

Read Reviews (3)

Read Reviews (1)

channel management

Read Reviews (3)

Read Reviews (1)

loyalty management

Read Reviews (3)

Read Reviews (0)

identify target customers

Read Reviews (3)

Read Reviews (0)

sales review & feedback

Read Reviews (2)

Read Reviews (8)

content management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (1)

Read Reviews (4)

generation of new leads

Read Reviews (1)

Read Reviews (2)

products & pricelist management

Read Reviews (1)

Read Reviews (25)

lead qualification

Read Reviews (1)

Read Reviews (2)

rating and review management

Read Reviews (1)

Read Reviews (4)

segmentation and targeting

Read Reviews (0)

Read Reviews (9)

reputation management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Improve digital and social presence

  • See 3 more

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting