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Redtail CRM vs Salesforce Commerce Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Redtail CRM vs. Salesforce Commerce Cloud is based on a specific set of business needs and context. The comparison uses 2037 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Redtail CRM and Salesforce Commerce Cloud

Redtail CRM, Eway CRM, monday sales CRM, etc., belong to a category of solutions that help CRM, whereas Salesforce Commerce Cloud, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Redtail CRM covers Workflow Management, Contact List Management with E-Mail, Engagement Management with Offline, Relationship Management with E-Mail, etc.

Salesforce Commerce Cloud focuses on Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Redtail CRM

Focus area

Software Failure Risk

  • low

logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than Redtail CRM for

Software Failure Risk

  • low

About

Web-based easy-to-use client management solution designed specifically for Financial Professionals which helps to eliminate redundant data entry and create consistency across the platforms used in daily operations.

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

Age

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

42

77

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction


workflow management


contact list management


engagement management

engaging and following up


training & onboarding


relationship management


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


social media management

social media analytics

scheduling post to social media



campaign management



follower management



conference call management




sales call management

meeting management



lead qualification

lead qualification: technographic


business development



opportunity management


generation of new leads


lifetime value management


discount management


promotion management



products & pricelist management



content publishing



content management

content publishing



contract management


proposal & quote management



sales document management

contract management

proposal & quote management




competitive intelligence



account management


pipeline management


category management


loyalty management


touchpoint management


conversion management


channel management


segmentation and targeting


database marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Increase sales & revenue

  • See 1 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more
  • promotions

  • offline

  • phone calls

  • point of sale

  • website

  • e-mail

  • support groups

  • mobile

  • coupons

  • social media

  • on premises

  • display advertisement

  • video

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting