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Reputation.com vs Okendo: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Reputation.com vs. Okendo is based on a specific set of business needs and context. The comparison uses 4646 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Reputation.com and Okendo

Reputation.com, Okendo, BirdEye, Chatmeter Platform, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Reputation.com covers Reputation Management, Rating And Review Management, Social Media Management with Social Media, Engagement Management, etc.

Okendo focuses on Rating And Review Management, Engagement Management with User Generated Content, Customer Feedback Management, Advertisement with Social Media, etc.

"Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month. " - Kiara Simmance

"Okendo makes everything work seamlessly and they’re a great team behind the scenes. I have personally recommended Okendo to a lot of brands, we’re stoked to work with their team. " - Jason Daniel

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Reputation.com

Focus area

Reputation.com is better than Okendo for

Software Failure Risk

  • medium

logo Okendo

Focus area

Software Failure Risk

  • medium

About

Experience Management Platform for listening, understanding and taking action.

Customer Review Software to drive growth throughout the buying journey.

Age

2006

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

78

61

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction


reputation management


rating and review management


social media management

engaging on social media

scheduling post to social media

social media analytics

monitoring social media

managing social media account


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction

measuring net promoter score



sales review & feedback


loyalty management

customise loyalty program


training & onboarding





sales document management

contract management

proposal & quote management


competitive intelligence


content management

content publishing


helpdesk management



touchpoint management


campaign management


sales call management




contact list management


products & pricelist management


workflow management



channel management


customer case management


generation of new leads


revenue cycle management



knowledge management


segmentation and targeting


follower management


advocacy management




lifetime value management


category management


social media marketing




community building



personalized marketing


sales incentive management


influencer marketing


promotion management


discount management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Establish thought leadership

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve internal communications

  • Build brand awareness

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Launch new products

  • Increase customer life time value

  • Scale best practices

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • user generated content

  • video

  • promotions

  • offline

  • point of sale

  • chat

  • phone calls

  • Instagram

  • coupons

  • Facebook

  • mobile

  • games

  • text SMS

  • Slack

  • review sites

  • trade shows

  • Amazon

  • blogs

  • See 18 more
  • social media

  • e-mail

  • website

  • user generated content

  • video

  • promotions

  • offline

  • point of sale

  • chat

  • phone calls

  • Instagram

  • coupons

  • Facebook

  • mobile

  • games

  • text SMS

  • Slack

  • review sites

  • trade shows

  • Amazon

  • blogs

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting