Comparison Summary
This comparison report of Reputation.com vs. Pingdom is based on a specific set of business needs and context. The comparison uses 5549 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Reputation.com and Pingdom
Reputation.com, Pingdom, BirdEye, Chatmeter Platform, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Reputation.com covers Reputation Management, Rating And Review Management, Social Media Management with Social Media, Engagement Management, etc.
Pingdom focuses on Communication Management, Engagement Management with Website, Social Media Management with Social Media, Helpdesk Management, etc.
"We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. " - Michael Scarfe
"The developers at LiveChat are also having a go at the Pingdom API, automating the process of assigning multiple checks to a single person. “We’ve built a simple app that lets us do that with the help of Pingom’s API " - Bartosz Olchowka
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Experience Management Platform for listening, understanding and taking action.
Website Monitoring & Performance Tools | Pingdom
Age
2006
Financials
PRIVATE
M&A
Business Need
Total Processes
(we found evidences for)
78
55
Total Goals
(we found evidences for)
13
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Establish thought leadership
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Enter new markets internationally or locally
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Improve brand engagement
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Improve internal communications
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Build brand awareness
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Manage risk
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Improve visibility
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Improve stakeholder relations
- See 10 more
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Acquire customers
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Improve efficiency
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Reduce bounce
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Grow market share
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Launch new products
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Build brand awareness
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Manage risk
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Increase sales & revenue
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Improve ROI
- See 9 more
Top Channels
Channels Used
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website
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social media
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mobile
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e-mail
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phone calls
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offline
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mobile app
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on premises
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user generated content
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blogs
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text SMS
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promotions
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chat
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print media
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Facebook
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Slack
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video
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newspaper
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magazine
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point of sale
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Pinterest
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Instagram
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Facebook page
- See 20 more
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website
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social media
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mobile
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e-mail
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phone calls
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offline
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mobile app
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on premises
-
user generated content
-
blogs
-
text SMS
-
promotions
-
chat
-
print media
-
Facebook
-
Slack
-
video
-
newspaper
-
magazine
-
point of sale
-
Pinterest
-
Instagram
-
Facebook page
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High