Comparison Summary
This comparison report of Reputation.com vs. SOCi is based on a specific set of business needs and context. The comparison uses 5400 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Reputation.com and SOCi
Reputation.com, BirdEye, Chatmeter Platform, etc., belong to a category of solutions that help Reviews and Reputation, whereas SOCi, Brand24, Eclincher social media management, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Reputation.com covers Reputation Management, Rating And Review Management, Social Media Management with Social Media, Engagement Management, etc.
SOCi focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.
"In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and... our brand. More importantly, our dealers have the power to respond and influence customers opinions in real-time, from within the Reputation.com platform. " - David Hart
"SOCi has provided our on-site teams with a user-friendly tool that streamlines posting efforts and encourages consistent communication. As a result, we’ve seen an increase in engagement on Facebook, even amidst the pandemic, which is vital in commun...icating adaptations and creating those much needed meaningful moments that keep our communities connected. " - Susan Goff
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Experience Management Platform for listening, understanding and taking action.
SOCi: Localised Social Marketing
Age
2006
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
78
72
Total Goals
(we found evidences for)
13
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Establish thought leadership
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Enter new markets internationally or locally
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Improve brand engagement
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Improve internal communications
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Build brand awareness
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Manage risk
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Improve visibility
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Improve stakeholder relations
- See 10 more
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Enter new markets internationally or locally
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Improve digital and social presence
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Acquire customers
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Build brand awareness
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Improve brand engagement
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Improve ROI
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Enhance customer relationships
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Increase sales & revenue
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Grow market share
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Launch new products
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Improve stakeholder relations
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Scale best practices
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Improve efficiency
- See 10 more
Top Channels
Channels Used
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social media
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offline
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on premises
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website
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Facebook
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point of sale
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user generated content
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promotions
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e-mail
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Instagram
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blogs
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review sites
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Yelp
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video
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phone calls
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Twitter
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mobile
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LinkedIn
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text SMS
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games
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Facebook page
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chat
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mobile app
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Tripadvisor
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events
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trade shows
- See 23 more
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social media
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offline
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on premises
-
website
-
Facebook
-
point of sale
-
user generated content
-
promotions
-
e-mail
-
Instagram
-
blogs
-
review sites
-
Yelp
-
video
-
phone calls
-
Twitter
-
mobile
-
LinkedIn
-
text SMS
-
games
-
Facebook page
-
chat
-
mobile app
-
Tripadvisor
-
events
-
trade shows
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
