Comparison Summary
Introducing Retently and Ambassify
Retently, Ushur, Genesys Cloud, etc., belong to a category of solutions that help Customer Experience Management, whereas Ambassify belong to a category of solutions that help Advocacy Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Retently covers Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.
Ambassify focuses on Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management with Promotions, Communication Management with Social Media, etc.
"Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction! " - Henrik Eriksson
"The Ambassify platform embraces our business strategy perfectly! They offer a variety of campaigns and the platform is easy to use. We love the fact that the Ambassify software supports multiple languages, so we are able to communicate with our bran...d advocates in their own language. " - Frederic Devos
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Platform to Improve Customer Satisfaction with Net Promoter Score
Employee Engagement and Advocacy solution
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
30
33
Total Goals
(we found evidences for)
6
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Enter new markets internationally or locally
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Build brand awareness
- See 3 more
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Build brand awareness
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Improve brand engagement
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Enhance customer relationships
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Improve digital and social presence
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Grow market share
- See 5 more
Top Channels
Channels Used
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social media
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promotions
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Facebook
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e-mail
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coupons
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Instagram
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phone calls
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chat
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website
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review sites
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offline
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point of sale
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on premises
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mass media
- See 11 more
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social media
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promotions
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Facebook
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e-mail
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coupons
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Instagram
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phone calls
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chat
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website
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review sites
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offline
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point of sale
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on premises
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mass media
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
