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Retently vs Ambassify: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Retently vs. Ambassify is based on a specific set of business needs and context. The comparison uses 1461 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Retently and Ambassify

Retently, CSS Customer Experience Analytics, Ushur, etc., belong to a category of solutions that help Customer Experience Management, whereas Ambassify belong to a category of solutions that help Advocacy Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Retently covers Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.

Ambassify focuses on Engagement Management with Social Media, Social Media Management with Social Media, Customer Feedback Management with Promotions, Communication Management with Social Media, etc.

"Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction! " - Henrik Eriksson

"We've been using the Ambassify Platform for over a year now and I must admit that I really like the idea of liking - sharing - caring. The Bike Valley members are spreading our content to their social networks and we notice immediate and measurable ...results! " - Eleonore Dykmans

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Retently

Focus area

Retently is better than Ambassify for

Software Failure Risk

  • low

logo Ambassify

Focus area

Software Failure Risk

  • medium

About

Platform to Improve Customer Satisfaction with Net Promoter Score

Employee Engagement and Advocacy solution

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

30

33

Total Goals
(we found evidences for)

6

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics


engagement management

engaging and following up


communication management

sending & publishing communications


workflow management


referral management


contact list management

creating contact list



loyalty management

customise loyalty program



campaign management



products & pricelist management




content management


community building


training & onboarding




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more
  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Grow market share

  • See 5 more

Top Channels

Channels Used

  • social media

  • promotions

  • Facebook

  • e-mail

  • coupons

  • Instagram

  • phone calls

  • chat

  • website

  • review sites

  • offline

  • point of sale

  • on premises

  • mass media

  • See 11 more
  • social media

  • promotions

  • Facebook

  • e-mail

  • coupons

  • Instagram

  • phone calls

  • chat

  • website

  • review sites

  • offline

  • point of sale

  • on premises

  • mass media

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

Security & Privacy Risk

No Data

Integration Risk

Migration Risk

Business Setting

Popular in Industry

  • Information Technology and Services(67%)

  • Marketing and Advertising(28%)

  • Banking(2%)

  • Consumer Goods(81%)

  • Financial Services(12%)

  • Sports(4%)

Popular in Segments

  • SMB and MidMarket(71%)

  • Enterprise(29%)

  • SMB and MidMarket(79%)

  • Enterprise(21%)