Comparison Summary
This comparison report of Retently vs. Customer Radar is based on a specific set of business needs and context. The comparison uses 1610 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Retently and Customer Radar
Retently, Customer Radar, Ushur, Genesys Cloud, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Retently covers Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.
Customer Radar focuses on Customer Feedback Management, Engagement Management, Customer Case Management, Competitive Intelligence, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Platform to Improve Customer Satisfaction with Net Promoter Score
Customer Radar - Voice of Customer feedback software based ...
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
30
28
Total Goals
(we found evidences for)
6
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Enter new markets internationally or locally
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Build brand awareness
- See 3 more
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Grow market share
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Build brand awareness
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Increase sales & revenue
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Improve ROI
- See 4 more
Top Channels
Channels Used
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promotions
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offline
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point of sale
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website
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e-mail
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phone calls
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social media
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mobile
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text SMS
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games
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newsletter
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on premises
- See 9 more
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promotions
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offline
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point of sale
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website
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e-mail
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phone calls
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social media
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mobile
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text SMS
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games
-
newsletter
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on premises
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
