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Compare Retently vs inQuba Case Management

Comparison Summary

For Retently vs inQuba Case Management comparison, Our AI algorithm looked at 1184 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Retently and inQuba Case Management to solve their respective business needs.

Pros and cons of Retently and inQuba Case Management

Retently is more suited to businesses that require Customer Feedback Management with Promotions and Social Media Management where as inQuba Case Management is focused towards Customer Case Management and Collaboration .

logo Retently

Focus area

Retently is better than inQuba Case Management for

Software Failure Risk

  • low

logo inQuba Case Management

Focus area

Software Failure Risk

  • medium

About

Platform to Improve Customer Satisfaction with Net Promoter Score

inQuba Case Management - empower business to elevate the importance of any feedback item

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

11

Total Goals
(we found evidences for)

6

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics


engagement management

engaging and following up


communication management

sending & publishing communications


workflow management


referral management


contact list management

creating contact list



loyalty management

customise loyalty program



campaign management



customer case management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more
  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

Top Channels

Channels Used

  • social media

  • e-mail

  • promotions

  • mobile

  • See 1 more
  • social media

  • e-mail

  • promotions

  • mobile

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting