Comparison Summary
This comparison report of RingCentral Contact Center vs. Daily.co is based on a specific set of business needs and context. The comparison uses 3479 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing RingCentral Contact Center and Daily.co
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
RingCentral Contact Center covers Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.
Daily.co focuses on Collaboration with Offline, Conference Call Management with Offline, Helpdesk Management with Video, Sales Call Management with Phone Calls, etc.
"RingCentral gives us the mobility and flexibility we need to keep our employees connected and productive from anywhere. And for our national retail operations, RingCentral makes it easy to open new stores, manage the phone capabilities at those stor...es, and even gain business intelligence into customer patterns and trends. That’s a lot to ask from a phone system, but RingCentral delivers all of it. " - Rodney Dybedahl
"With Daily, we got up and running very quickly. They've provided excellent support for our rapid growth, and the Daily team is super responsive to questions and feature requests " - Evan Hammer
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
RingCentral Contact Center
Focus area
RingCentral Contact Center is better than Daily.co for
Software Failure Risk
About
Digital Customer Engagement Software for Greater Customer Experience
Real-time video API for developers for addition of video conferencing or video call feature to any app
Age
2003
Financials
IPO
SERIES F
Business Need
Total Processes
(we found evidences for)
46
15
Total Goals
(we found evidences for)
8
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Manage risk
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
- See 5 more
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Enhance customer relationships
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Acquire customers
Top Channels
Channels Used
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offline
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video
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phone calls
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events
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trade shows
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chat
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mobile
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Skype
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website
- See 6 more
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offline
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video
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phone calls
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events
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trade shows
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chat
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mobile
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Skype
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website
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
