Comparison Summary
This comparison report of RingCentral Contact Center vs. Zultys MXIE Software is based on a specific set of business needs and context. The comparison uses 4092 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing RingCentral Contact Center and Zultys MXIE Software
RingCentral Contact Center, ReadyMode (Formerly XenCALL), CircleLoop, etc., belong to a category of solutions that help Auto Dialer, whereas Zultys MXIE Software belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
RingCentral Contact Center covers Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.
Zultys MXIE Software focuses on Helpdesk Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
RingCentral Contact Center
Focus area
RingCentral Contact Center is better than Zultys MXIE Software for
Software Failure Risk
About
Digital Customer Engagement Software for Greater Customer Experience
MXIE Software: True Unified Communications Through One Software Interface
Age
2003
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
46
30
Total Goals
(we found evidences for)
8
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Manage risk
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
- See 5 more
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve consistency
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Improve efficiency
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Improve visibility
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Improve ROI
- See 4 more
Top Channels
Channels Used
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phone calls
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offline
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video
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events
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trade shows
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mobile
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print media
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magazine
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point of sale
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on premises
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chat
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e-mail
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promotions
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channel partners
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website
-
support groups
- See 13 more
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phone calls
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offline
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video
-
events
-
trade shows
-
mobile
-
print media
-
magazine
-
point of sale
-
on premises
-
chat
-
e-mail
-
promotions
-
channel partners
-
website
-
support groups
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
