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RingCentral MVP vs Cisco Webex: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of RingCentral MVP vs. Cisco Webex is based on a specific set of business needs and context. The comparison uses 18038 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing RingCentral MVP and Cisco Webex

RingCentral MVP, Mobile2CRM, CallHub, etc., belong to a category of solutions that help Mobile Marketing, whereas Cisco Webex, BlueJeans, Zoom Meetings, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

RingCentral MVP covers Collaboration with Offline, Sales Call Management with Phone Calls, Conference Call Management with Offline, Communication Management with Phone Calls, etc.

Cisco Webex focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

"RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accu...rately track our marketing ROI because we integrated RingCentral with Salesforce " - Mike Bulin

"The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. " - Jerome Rouch-Sirech

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo RingCentral MVP

Focus area

RingCentral MVP is better than Cisco Webex for

Software Failure Risk

  • low

logo Cisco Webex

Focus area

Cisco Webex is better than RingCentral MVP for

Software Failure Risk

  • low

About

Unified Platform that combines messaging, video, and phone calls

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Age

2003

1984

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

60

78

Total Goals
(we found evidences for)

10

17

Top Processes

Evidences indicate better relative satisfaction


sales call management



conference call management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management


sales document management

contract management

proposal & quote management


workflow management


engagement management

engaging and following up


training & onboarding


social media management

social media analytics



competitive intelligence





campaign management


customer case management




revenue cycle management


performance management


customer feedback management

measuring customer satisfaction


products & pricelist management


lifetime value management



sales review & feedback



knowledge management


generation of new leads


lead qualification

lead qualification: technographic



business development


trade show marketing


rating and review management


courses & assessment


Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Manage risk

  • See 7 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more
  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting