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RingCentral Video vs Cisco Webex: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of RingCentral Video vs. Cisco Webex is based on a specific set of business needs and context. The comparison uses 14693 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing RingCentral Video and Cisco Webex

RingCentral Video, Cisco Webex, TeamViewer Meeting, NTT Cloud UC (formerly Arkadin Anywhere), etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

RingCentral Video covers Collaboration with Video, Communication Management, Content Management, Sales Document Management, etc.

Cisco Webex focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

"Having RingCentral Video actually brought us closer as a company during the pandemic, even though most of the team spent a lot of the year working remotely. That’s just one reason I say RingCentral was the best decision we made in 2020. " - Cody Broderick

"The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. " - Jerome Rouch-Sirech

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo RingCentral Video

Focus area

RingCentral Video is better than Cisco Webex for

Software Failure Risk

  • medium

logo Cisco Webex

Focus area

Cisco Webex is better than RingCentral Video for

Software Failure Risk

  • low

About

Free and unlimited online video meetings

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Age

2003

1984

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

52

78

Total Goals
(we found evidences for)

11

17

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications



engagement management

engaging and following up


sales document management

contract management


workflow management


calendar management


conference call management


sales call management


training & onboarding


contact list management


helpdesk management


social media management

social media analytics




business development



campaign management


sales review & feedback




category management



lead qualification

lead qualification: technographic


generation of new leads


customer case management


courses & assessment


customer feedback management

measuring customer satisfaction


products & pricelist management


lifetime value management


knowledge management


competitive intelligence



trade show marketing


rating and review management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve efficiency

  • Improve digital and social presence

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • See 8 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more
  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting