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Riva vs ClickPoint Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Riva vs. ClickPoint Software is based on a specific set of business needs and context. The comparison uses 2290 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Riva and ClickPoint Software

Riva, ClickPoint Software, RevenueGrid Inbox, Salesforce Engage, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Riva covers Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

ClickPoint Software focuses on Lead Management, Helpdesk Management with Phone Calls, Lead Scoring with Phone Calls, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Riva

Focus area

Software Failure Risk

  • low

logo ClickPoint Software

Focus area

ClickPoint Software is better than Riva for

Software Failure Risk

  • low

About

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

All-In-One Sales engagement and Lead Management software reaching more prospects with outbound dialing, inbound call routing, Text SMS, and email nurture

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

55

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management



business development


communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list


social media management

social media analytics


sales document management

proposal & quote management

contract management



knowledge management


international marketing


calendar management


customer feedback management

measuring customer satisfaction


workflow management


lifetime value management





generation of new leads


training & onboarding


sales call management





campaign monitoring


campaign management

campaign monitoring



conversion management


performance management


customer case management




distribution management




conference call management





lead qualification


motivation management


account management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more
  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • mobile

  • mobile app

  • offline

  • website

  • omnichannel

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • out of home

  • billboards

  • See 12 more
  • phone calls

  • e-mail

  • text SMS

  • mobile

  • mobile app

  • offline

  • website

  • omnichannel

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • out of home

  • billboards

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting