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Riva vs Insidesales Playbooks: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Riva vs. Insidesales Playbooks is based on a specific set of business needs and context. The comparison uses 1469 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Riva and Insidesales Playbooks

Riva, Insidesales Playbooks, RevenueGrid Inbox, Salesforce Engage, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Riva covers Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

Insidesales Playbooks focuses on Engagement Management, Playbook Creation, Communication Management with E-Mail, Lead Engagement, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Riva

Focus area

Software Failure Risk

  • low

logo Insidesales Playbooks

Focus area

Insidesales Playbooks is better than Riva for

Software Failure Risk

  • medium

About

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

A Sales Engagement Platform that increases efficiency and arms the team with powerful insights to increase revenue for the business.

Age

2004

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

45

44

Total Goals
(we found evidences for)

10

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management



business development


communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list


social media management

social media analytics


sales document management

proposal & quote management

contract management



knowledge management


international marketing


calendar management


customer feedback management

measuring customer satisfaction


workflow management


lifetime value management




loyalty management


training & onboarding



account management




pipeline management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Establish thought leadership

  • Improve efficiency

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve internal communications

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • events

  • trade shows

  • LinkedIn

  • user generated content

  • blogs

  • chat

  • Whatsapp

  • text SMS

  • video

  • See 11 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • events

  • trade shows

  • LinkedIn

  • user generated content

  • blogs

  • chat

  • Whatsapp

  • text SMS

  • video

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting