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Rocket.Chat vs Gist: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Rocket.Chat vs. Gist is based on a specific set of business needs and context. The comparison uses 3593 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Rocket.Chat and Gist

Rocket.Chat, Gist, KeyReply, Acquireâ„¢, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Rocket.Chat covers Collaboration with Chat, Communication Management with Chat, Sales Document Management with Chat, Content Management with Chat, etc.

Gist focuses on Knowledge Management with E-Mail, Engagement Management with Website, Drip Marketing with E-Mail, Helpdesk Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Rocket.Chat

Focus area

Rocket.Chat is better than Gist for

Software Failure Risk

  • low

logo Gist

Focus area

Gist is better than Rocket.Chat for

Software Failure Risk

  • medium

About

Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools

getgist.com - All-in-One Email Marketing Automation, Live ...

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

64

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


sales document management

proposal & quote management


conference call management


content management


workflow management


contact list management



training & onboarding


engagement management

engaging and following up



campaign management


touchpoint management


opportunity management



follower management


distribution management


conversion management


community building


channel management


knowledge management

creating knowledge base


helpdesk management



sales call management

meeting management


lead qualification




generation of new leads



outbound marketing




segmentation and targeting




social media marketing



lifetime value management


rating and review management



account management


customer feedback management


identify target customers


loyalty management

identify target customers



performance management


business development


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve stakeholder relations

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Launch new products

  • Increase customer life time value

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • chat

  • website

  • social media

  • phone calls

  • mass media

  • offline

  • user generated content

  • blogs

  • games

  • on premises

  • newsletter

  • mobile

  • mobile app

  • Facebook

  • video

  • events

  • trade shows

  • Twitter

  • review sites

  • G2crowd

  • See 18 more
  • e-mail

  • chat

  • website

  • social media

  • phone calls

  • mass media

  • offline

  • user generated content

  • blogs

  • games

  • on premises

  • newsletter

  • mobile

  • mobile app

  • Facebook

  • video

  • events

  • trade shows

  • Twitter

  • review sites

  • G2crowd

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting