Comparison Summary
This comparison report of Rocket.Chat vs. Google Hangouts Chat is based on a specific set of business needs and context. The comparison uses 2198 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Rocket.Chat and Google Hangouts Chat
Rocket.Chat, KeyReply, Acquire™, etc., belong to a category of solutions that help Live Chat, whereas Google Hangouts Chat belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Rocket.Chat covers Collaboration with Chat, Communication Management with Chat, Sales Document Management with Chat, Content Management with Chat, etc.
Google Hangouts Chat focuses on Collaboration with Chat, Communication Management with E-Mail, Conference Call Management with Offline, Sales Document Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Google Hangouts Chat
Focus area
Google Hangouts Chat is better than Rocket.Chat for
Software Failure Risk
About
Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools
Google Hangouts Chat: A messaging platform built for teams....
Financials
SERIES A
SERIES A
Business Need
Total Processes
(we found evidences for)
38
30
Total Goals
(we found evidences for)
6
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Improve stakeholder relations
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Scale best practices
- See 3 more
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Improve internal communications
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Enhance customer relationships
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Acquire customers
-
Improve efficiency
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Increase sales & revenue
-
Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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chat
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offline
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phone calls
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video
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e-mail
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events
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trade shows
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mobile
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mobile app
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text SMS
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on premises
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social media
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Slack
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point of sale
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Skype
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Whatsapp
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Facebook
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display advertisement
- See 15 more
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chat
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offline
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phone calls
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video
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e-mail
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events
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trade shows
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mobile
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mobile app
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text SMS
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on premises
-
social media
-
Slack
-
point of sale
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Skype
-
Whatsapp
-
Facebook
-
display advertisement
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
