cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Rocket.Chat vs Google Hangouts Chat: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Rocket.Chat low Failure Risk for Google Hangouts Chat low
Know More

Comparison Summary

This comparison report of Rocket.Chat vs. Google Hangouts Chat is based on a specific set of business needs and context. The comparison uses 2198 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Rocket.Chat and Google Hangouts Chat

Rocket.Chat, KeyReply, Acquire™, etc., belong to a category of solutions that help Live Chat, whereas Google Hangouts Chat belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Rocket.Chat covers Collaboration with Chat, Communication Management with Chat, Sales Document Management with Chat, Content Management with Chat, etc.

Google Hangouts Chat focuses on Collaboration with Chat, Communication Management with E-Mail, Conference Call Management with Offline, Sales Document Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Rocket.Chat

Focus area

Rocket.Chat is better than Google Hangouts Chat for

Software Failure Risk

  • low

logo Google Hangouts Chat

Focus area

Google Hangouts Chat is better than Rocket.Chat for

Software Failure Risk

  • low

About

Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools

Google Hangouts Chat: A messaging platform built for teams....

Financials

SERIES A

SERIES A

Business Need

Total Processes
(we found evidences for)

38

30

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (141)

Read Reviews (157)

communication management

Read Reviews (29)

Read Reviews (84)

sending & publishing communications

Read Reviews (19)

Read Reviews (70)

sales document management

Read Reviews (13)

Read Reviews (16)

document sharing

Read Reviews (9)

Read Reviews (12)

proposal & quote management

Read Reviews (3)

Read Reviews (2)

conference call management

Read Reviews (10)

Read Reviews (32)

content management

Read Reviews (9)

Read Reviews (16)

content sharing

Read Reviews (9)

Read Reviews (16)

workflow management

Read Reviews (7)

Read Reviews (2)

contact list management

Read Reviews (6)

Read Reviews (13)

training & onboarding

Read Reviews (5)

Read Reviews (1)

engagement management

Read Reviews (4)

Read Reviews (9)

engaging and following up

Read Reviews (3)

Read Reviews (8)

campaign management

Read Reviews (2)

Read Reviews (5)

touchpoint management

Read Reviews (2)

Read Reviews (0)

opportunity management

Read Reviews (2)

Read Reviews (0)

follower management

Read Reviews (2)

Read Reviews (0)

distribution management

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (1)

Read Reviews (7)

meeting management

Read Reviews (1)

Read Reviews (7)

social media marketing

Read Reviews (0)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Improve stakeholder relations

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • See 3 more

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • chat

  • offline

  • phone calls

  • video

  • e-mail

  • events

  • trade shows

  • mobile

  • mobile app

  • text SMS

  • on premises

  • social media

  • Slack

  • point of sale

  • Skype

  • Whatsapp

  • Facebook

  • display advertisement

  • See 15 more

  • chat

  • offline

  • phone calls

  • video

  • e-mail

  • events

  • trade shows

  • mobile

  • mobile app

  • text SMS

  • on premises

  • social media

  • Slack

  • point of sale

  • Skype

  • Whatsapp

  • Facebook

  • display advertisement

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting