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Rocket.Chat vs Jitsi: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Rocket.Chat vs. Jitsi is based on a specific set of business needs and context. The comparison uses 1393 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Rocket.Chat and Jitsi

Rocket.Chat, KeyReply, Acquireâ„¢, etc., belong to a category of solutions that help Live Chat, whereas Jitsi, Whereby, Business Hangouts, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Rocket.Chat covers Collaboration with Chat, Communication Management with Chat, Sales Document Management with Chat, Content Management with Chat, etc.

Jitsi focuses on Collaboration with Video, Conference Call Management with Offline, Content Management with Video, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Rocket.Chat

Focus area

Rocket.Chat is better than Jitsi for

Software Failure Risk

  • low

logo Jitsi

Focus area

Software Failure Risk

  • low

About

Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools

Free Video Conferencing Software for Web & Mobile

Financials

SERIES A

M&A

Business Need

Total Processes
(we found evidences for)

38

22

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


sales document management

proposal & quote management


conference call management


content management


workflow management


contact list management



training & onboarding


engagement management

engaging and following up



campaign management


touchpoint management


opportunity management



follower management


distribution management


conversion management


community building


channel management


knowledge management


sales call management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve stakeholder relations

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • See 3 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Launch new products

  • See 2 more

Top Channels

Channels Used

  • video

  • offline

  • phone calls

  • events

  • trade shows

  • chat

  • mobile

  • mobile app

  • Skype

  • Slack

  • e-mail

  • Whatsapp

  • website

  • on premises

  • social media

  • Facebook

  • user generated content

  • blogs

  • games

  • channel partners

  • See 17 more
  • video

  • offline

  • phone calls

  • events

  • trade shows

  • chat

  • mobile

  • mobile app

  • Skype

  • Slack

  • e-mail

  • Whatsapp

  • website

  • on premises

  • social media

  • Facebook

  • user generated content

  • blogs

  • games

  • channel partners

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting