Comparison Summary
Introducing Roojoom and Smaply
Roojoom, and Smaply belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Roojoom covers Engagement Management, Training & Onboarding, Lifetime Value Management with Mass Media, Upselling, etc.
Smaply focuses on Collaboration with Offline, Helpdesk Management, Training & Onboarding, Customer Feedback Management, etc.
"Within weeks, the platform generated impressive lift in customer engagement and actions taken. Our success using Roojoom led us to expand its usage to other customer engagement programs. " - Roberto C
"Smaply is one of the best platforms in the market to create service maps or customer journeys using an already developed framework steeped in best practices. Personas and stakeholder maps integrations give any team an edge when it comes to practicin...g CX. " - Dennis W
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
roojoom.com - THE AUTONOMOUS DRIVER FOR YOUR CUSTOMER JOURNEYS
Smaply Journey mapping online tool
Financials
SERIES A
NA
Business Need
Total Processes
(we found evidences for)
16
12
Total Goals
(we found evidences for)
6
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Improve brand engagement
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Increase customer life time value
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Increase sales & revenue
- See 3 more
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Scale best practices
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Enhance customer relationships
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Improve stakeholder relations
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Acquire customers
- See 1 more
Top Channels
Channels Used
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offline
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offline
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
