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Compare Salesboom Cloud CRM vs Act!

Comparison Summary

For Salesboom Cloud CRM vs Act! comparison, Our AI algorithm looked at 11550 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesboom Cloud CRM and Act! to solve their respective business needs.

Pros and cons of Salesboom Cloud CRM and Act!

Salesboom Cloud CRM is more suited to businesses that require Contact List Management and Sales Document Management where as Act! is focused towards Contact List Management and Engagement Management with E-Mail .

logo Salesboom Cloud CRM

Focus area

Salesboom Cloud CRM is better than Act! for

Software Failure Risk

  • low

logo Act!

Focus area

Software Failure Risk

  • medium

About

Salesboom Cloud CRM | Customizable Cloud based CRM Software

Act! CR

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

101

84

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


sales document management

proposal & quote management



campaign monitoring

campaign analytics



relationship management



social media management

social media analytics

managing social media account



helpdesk management


engagement management

engaging and following up



pipeline management


knowledge management

creating knowledge base


customer case management


competitive intelligence


communication management

sending & publishing communications

tracking & monitoring communications


products & pricelist management


generation of new leads


opportunity management



business development


loyalty management

customise loyalty program

identify target customers





lead qualification

lead qualification: demographic



training & onboarding


sales commission management


customer feedback management

measuring customer satisfaction


conversion management



lifetime value management


account management


billing and invoice management



follower management



sales call management



promotion management



content management


trade show marketing



discount management



rating and review management


personalized marketing


social media marketing





sales incentive management


sales review & feedback



distribution management


revenue cycle management



outbound marketing


calendar management





talk track creation


talk track creation


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Scale best practices

  • Grow market share

  • Build brand awareness

  • Manage risk

  • Enter new markets internationally or locally

  • Improve internal communications

  • Launch new products

  • Increase customer life time value

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more
  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting