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Salesforce B2C Commerce vs Shippo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce B2C Commerce vs. Shippo is based on a specific set of business needs and context. The comparison uses 1591 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce B2C Commerce and Shippo

Salesforce B2C Commerce, Shippo, Salesforce Commerce Cloud, SuiteCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce B2C Commerce covers Engagement Management with Website, Advertisement with Promotions, Contact List Management with E-Mail, Merchandising with Website, etc.

Shippo focuses on Communication Management with E-Mail, Social Media Management, Helpdesk Management with E-Mail, Order Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

logo Shippo

Focus area

Shippo is better than Salesforce B2C Commerce for

Software Failure Risk

  • medium

About

B2C eCommerce - Salesforce.com

Shippo: The Best Multi-carrier Shipping Software for E ...

Age

1999

Financials

IPO

SERIES E

Business Need

Total Processes
(we found evidences for)

62

34

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management



communication management

tracking & monitoring communications

sending & publishing communications



helpdesk management


sales document management

proposal & quote management

contract management


workflow management


social media management

social media analytics


content management


generation of new leads


competitive intelligence



products & pricelist management




promotion management


international marketing


loyalty management


knowledge management


rating and review management




training & onboarding


category management



customer feedback management

measuring customer satisfaction



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more
  • Increase sales & revenue

  • Grow market share

  • Acquire customers

  • Build brand awareness

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • promotions

  • offline

  • point of sale

  • review sites

  • eBay

  • text SMS

  • user generated content

  • blogs

  • social media

  • mobile

  • See 10 more
  • e-mail

  • phone calls

  • website

  • promotions

  • offline

  • point of sale

  • review sites

  • eBay

  • text SMS

  • user generated content

  • blogs

  • social media

  • mobile

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting