Comparison Summary
This comparison report of Salesforce Chatter vs. Slack is based on a specific set of business needs and context. The comparison uses 72004 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Chatter and Slack
Salesforce Chatter, Bitrix24, Parsable, etc., belong to a category of solutions that help Collaboration and Productivity, whereas Slack, Microsoft Teams, Yammer, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.
Slack focuses on Collaboration with Chat, Communication Management with Chat, Content Management with Chat, Sales Document Management with Chat, etc.
"The biggest benefit for us has been having access to someone very, very skilled in Salesforce products. I can trust Salesforce Professional Services’ team to answer absolutely any questions we have about our Salesforce Platform. We consult them to m...ake sure we are making a good decision. " - Samuel Dall’Agnol
"When anyone wants insight or advice, they can raise their hand and also give feedback in Slack. It’s a great way for everyone to see what’s happening and keep up transparency at Sharesies. " - Brooke Roberts
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
The Enterprise Social Network & Collaboration Software
AI work management and productivity tools
Age
1999
1999
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
78
136
Total Goals
(we found evidences for)
16
20
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Improve efficiency
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
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Grow market share
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Increase average basket value
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Improve visibility
- See 13 more
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Improve internal communications
-
Acquire customers
-
Enhance customer relationships
-
Scale best practices
-
Improve visibility
-
Grow market share
-
Improve stakeholder relations
-
Launch new products
-
Enter new markets internationally or locally
-
Improve digital and social presence
-
Increase sales & revenue
-
Improve efficiency
-
Build brand awareness
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Shorten ramp up time
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Establish thought leadership
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Improve ROI
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Improve brand engagement
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Improve consistency
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Increase customer life time value
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Manage risk
- See 17 more
Top Channels
Channels Used
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chat
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Slack
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e-mail
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phone calls
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offline
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video
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social media
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trade shows
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events
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mobile
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website
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user generated content
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blogs
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on premises
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mobile app
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Skype
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text SMS
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support groups
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point of sale
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Facebook
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promotions
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Twitter
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games
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Whatsapp
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print media
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magazine
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mass media
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channel partners
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newsletter
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Netflix
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causes and charity
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coupons
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review sites
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LinkedIn
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omnichannel
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display advertisement
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Amazon
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Instagram
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television
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Glassdoor
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Snapchat
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G2crowd
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movies
-
Facebook page
- See 41 more
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chat
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Slack
-
e-mail
-
phone calls
-
offline
-
video
-
social media
-
trade shows
-
events
-
mobile
-
website
-
user generated content
-
blogs
-
on premises
-
mobile app
-
Skype
-
text SMS
-
support groups
-
point of sale
-
Facebook
-
promotions
-
Twitter
-
games
-
Whatsapp
-
print media
-
magazine
-
mass media
-
channel partners
-
newsletter
-
Netflix
-
causes and charity
-
coupons
-
review sites
-
LinkedIn
-
omnichannel
-
display advertisement
-
Amazon
-
Instagram
-
television
-
Glassdoor
-
Snapchat
-
G2crowd
-
movies
-
Facebook page
- See 41 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
